TROUBLESHOOTING GUIDE

 

 

SYMPTOM

SOLUTION

No dial tone.

Make sure the telephone line cord is connected

 

properly to the modular wall jack.

 

 

No power on the

Make sure the battery pack is properly connected

handset.

inside the handset.

 

The handset may need recharging, recharge handset.

 

 

Handset does not

Make sure the charging contacts on both the base and

charge.

handset are in contact during charging.

 

 

 

The charging contacts may be dirty, clean with

 

alcohol-moistened cloth.

 

 

 

The battery may not be good anymore, replace battery.

 

 

Range is limited.

Move the base so it is centrally located in your

 

residence or office and make sure the base is not

 

located near an appliance.

 

 

Call received

The handset may need recharging, recharge handset.

flutters or fades.

 

 

 

Cannot hear ringer.

Ringer volume may be too low, raise ringer volume.

 

 

 

Make sure the telephone line cord is connected

 

properly to the modular wall jack.

 

 

Caller ID information

You must subscribe to Caller ID service.

does not appear.

 

You must let the phone ring twice before answering.

Time does not

If you subscribe to Caller ID service, the time and date

automatically set.

will automatically set during the first call. If you do not

 

subscribe to Caller ID service, you must set manually.

 

 

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Memorex MSP-PH2400 operating instructions Troubleshooting Guide, Symptom Solution