Warranty and Servicing
Metrobility Optical Systems, Inc. warrants that every Radiance product will be free from defects in material and workmanship for a period of THREE YEARS from the date of Metrobility shipment. This warranty covers the original user only and is not transferable. Should the unit fail at any time during this warranty period, Metrobility will, at its sole discretion, replace, repair, or refund the purchase price of the product. This warranty is limited to defects in workman- ship and materials and does not cover damage from accident, acts of God, neglect, contamination, misuse or abnormal conditions of operation or handling, including overvoltage failures caused by use outside of the product’s specified rating, or normal wear and tear of mechanical components.
To establish original ownership and provide date of purchase, complete and return the registration card or register the product online at www.metrobility.com. This warranty will not go into effect until the warranty registration has been received by Metrobility.
To return a defective product for warranty coverage, contact Metrobility Customer Service for a return materials authorization (RMA) number. Send the defective product postage and insurance prepaid to the address provided to you by the Metrobility Technical Support Representative. Failure to properly protect the product during shipping may void this warranty. The Metrobility RMA number must be clearly on the outside of the carton to ensure its acceptance.
Metrobility will pay return transportation for product repaired or replaced in- warranty. Before making any repair not covered by the warranty, Metrobility will estimate cost and obtain authorization, then invoice for repair and return transportation. Metrobility reserves the right to charge for all testing and shipping costs incurred, if test results determine that the unit is without defect.
This warranty constitutes the buyer’s sole remedy. No other warranties, such as fitness for a particular purpose, are expressed or implied. Under no circum- stances will Metrobility be liable for any damages incurred by the use of this product including, but not limited to, lost profits, lost savings, and incidental or consequential damages arising from the use of, or inability to use, this product. Authorized resellers are not authorized to extend any other warranty on Metrobility’s behalf.
Radiance R200 Premise Service Platform | 11 |
