After sales service
In the event of a fault which you cannot easily fix yourself, please contact the Miele Technical Service Department:
When contacting Technical Service please quote the serial number and model of your microwave. This information is visible on the silver data plate.
MieleCare
MieleCare, our Extended Service Contract program, gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership. MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts. Only genuine Miele parts installed by factory trained professionals can guarantee the safety, reliability, and longevity of your Miele appliance.
Please note that unless expressly approved in writing by Miele’s Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal here is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home.
To learn more about MieleCare Extended Service Contracts, please contact your appliance dealer or visit us online at:
http://mieleusa.com/mielecare
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