Frequently asked questions
The message "Check brew unit" appears on the display?
Possible fault | Solution | |
The brew unit is clogged. | – | Follow the display prompts. |
| – | Clean the brew unit (see "Cleaning |
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| and care" - "Brew unit"). |
| – | Set the amount of ground coffee and |
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| the grinder setting to the medium |
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| settings, also adjust these settings in |
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| the user profiles. See the respective |
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| chapters in this manual. |
The message "Fault - 28" appears on the display?
Possible fault | Solution |
If too much ground coffee passes | – Tap the button next to OK. |
through the coffee chute the machine is | The machine is again ready for use. |
unable to process it so it can be emptied |
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into the waste container. |
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One of the messages "Fault - 1" to "Fault - 4" or "Fault - 80" to "Fault - 83" appears in the display.
Possible fault | Solution |
Use the On/Off button to switch off the | If the message still appears, contact |
appliance and wait approx. 1 hour | Technical Service. |
before you switch it back on. |
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One of the messages "Fault - 74" or "Fault 77" appears in the display.
Possible fault | Solution |
Switch off the appliance, wait a short | If the message still appears, contact |
while, then switch it back on. | Customer Service. |
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