Water is in the waste unit.
Possible fault Solution
This is not a fault. This is residual water from the cleaning
process.
"Coffee water" is in the waste unit.
Possible fault Solution
–If the grind setting is too coarse, this
can result in too much coffee water
in the waste unit.
–The main dispenser cap is not
positioned correctly.
–Adjust the grind setting and/or
amount of coffee.
–Lubricate the cap with the supplied
silicone grease.
–If the cap is faulty, replace it with the
spare part supplied.
The descaling process was started accidently.
The descaling process cannot be canceled once it is started. The process
needs now to be completed. This is a safety feature to ensure the process will be
completed. It is important for best results and the longevity of the machine.
See "Descaling".
The machine makes loud noises during descaling
During a descaling cycle, the machine is relatively loud because water is being
forced through the lines at high pressure. This is not a fault.
The preheating time is increased, the water flow amount is not correct and
the unit performs less?
Possible fault Solution
The machine needs to be descaled. See "Descaling the appliance".
No water flows from the main dispenser.
Possible fault Solution
The filters in the brew unit are clogged. Rub any residue off the filters with a
sponge. See "Cleaning and Care".
Frequently asked questions
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