Problem solving guide
Repairs to electrical appliances should only be carried out by a suitably qualified and competent person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.
Ensure that current is not supplied to the appliance until maintenance or repair work has been carried out.
Some minor problems can be corrected without contacting the Miele Service Department.
What to do if . . .
. . . the appliance does not get cool.
^Make sure that the temperature dial is not set at "0".
^Check that the plug is correctly inserted in the socket and switched on.
^Check that the fuse is not defective and that the mains fuse has not blown. If it has, contact the Miele Ser- vice Department.
. . . the temperature in the refrigerator is too low.
^Turn the temperature dial to a lower setting.
^Super cool has not switched itself off. Super cool only switches itself off after 6 hours.
^Check that the freezer compartment door has been closed properly.
^Has a large amount of fresh food been frozen at the same time? This makes the compressor run for longer, causing the temperature in the refrigerator section to fall automatically. For this reason, no more than 2 kg of fresh food should be frozen at one time.
. . . the appliance is switching in too frequently and for too long.
^Check whether ventilation gaps in the plinth and in the housing unit at the top have been covered over or become too dusty.
^The refrigerator and freezer compartment doors have been opened too frequently, or a large amount of fresh food has been placed inside and/or frozen at the same time.
^Check that the doors have been closed properly.
^Check to see whether a thick layer of ice has built up in the freezer compartment. If it has, then the freezer will need defrosting.
. . . the frozen food is thawing because the freezer compartment is too warm.
^Is the room temperature lower than the ambient temperature for which the appliance is designed?
If so, raise the temperature of the room.
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