Frequently asked questions
Repairs should only be carried out by an authorized technician in accordance with local and national safety regulations. Unauthorized repairs could cause injury or appliance damage. The manufacturer cannot be held responsible for unauthorized work.
What if the cooktop or the burners cannot be turned on?
Possible fault | Solution |
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The cookware is not suitable for an | Use the correct pots and pans, see |
induction cooktop. | "Cookware". |
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The Child Safety Lock is activated. | Deactivate the safety lock. |
| See "Child Safety Lock". |
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The main fuse has blown. | Check the main fuse. |
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What if the burner does not heat up but can be turned on and a power level can be selected?
Possible fault | Solution |
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The cooktop is in the demo mode. | See "Programming - P0". |
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What if a ß appears in a burner display? | |
Possible fault | Solution |
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The burner was turned on without | Be sure the correct burner is turned on and |
a pan on it. | a pan is on it. |
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The cookware is not suitable for an | Use the correct pots and pans, see |
induction cooktop. | "Cookware". |
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What if a single burner or the whole cooktop switches itself off?
The Safety
What if food does not cook when using auto-heat?
Possible fault | Solution |
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The pot or pan does not transfer | Use the correct pots and pans, see |
heat properly. | "Cookware". |
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Large amounts of food are being | Select a higher continued power level. |
cooked. |
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