What if … Possible cause Fix
the laundry has a
gray sticky residue?
Not enough detergent
was used to dissolve
greasy deposits in heavily
soiled laundry.
–Add more detergent.
–Before washing more
laundry run an empty load
on "COTTONS/60°C" with
detergent to clean out the
machine.
there is white deter-
gent residue on
dark laundry?
The detergent was not
completely dissolved be-
cause of hard water.
–Before drying, remove
white residue with a brush
for clothes.
–In the future, add a water
softener to the detergent.
Frequently asked questions
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