Mitel 5360 Placing Ad Hoc Conference Calls

Mitel® 5360 IP Phone User Guide – Issue 2, February 2011 Page 51

Call Features

Placing Ad Hoc Conference Calls

You can place a Ad Hoc1 conference call with up to three internal or external parties (for a total

of four parties, including yourself).

To place a conference call:

1. While on the first call, press the Conference button to place the call on hold. CALL

NEXT PARTY TO CNF appears.

2. Place a call to the next conference party (for external calls, press the Outgoing button

or the Outgoing Call access code [8 is the default code], and then dial the number).

3. After the party answers, announce the conference, and then press the Conference

button to place the call on hold. If necessary, repeat this step to add the remaining

conference party.

4. Press the Conference button again or the CONNECT TO CNF menu button to start the

conference. CNF IN PROGRESS appears.

Adding a Conference Party

You can add a conference party during the conference.

To add a conference party:

1. Press the Conference button or the ADD PARTY menu button. This leaves the

conference parties connected.

2. Place a call to the party to be added to the conference, and then announce the

conference. Press the Conference button (twice) or the CONNECT TO CNF menu

button to add the party and rejoin the conference.

Transferring a Conference

You can transfer an existing conference to another extension.

To transfer a conference:

1. During the conference, press (Transfer), and then dial the extension number.

2. Announce the conference (if desired), and then hang up. CONFERENCE TFR from

<name> appears on the called party’s display. The party must then press the flashing

Conference button to connect to the conference.

Dropping Out of a Conference

You can drop out of a conference and return to the conference later.

To drop out of a conference:

Press the Conference button or (Hold), and then hang up. ENTER EXTENSION

NUMBER appears. This removes you from the conference but leaves the other parties

connected.

To return to the conference:

Press the flashing Call Key button. CONFERENCE WAS HOLDING appears, and you

are reconnected to the conference.

1. The traditional conferencing feature that has always been available on the 5000 CP has been

renamed as Ad Hoc Conferencing to differentiate it from the Meet-Me Conferencing feature

introduced in v5.0 (see page 53).

Contents

Main Page 5360 IP Phone Quick Reference Guide Feature Buttons Commonly Used Feature Codes Answering Calls Placing Emergency Calls Placing Internal (Intercom) Calls Placing External Calls Redialing External Numbers Notice Important Safety Instructions and Precautions Programming Emergency Numbers Safety Notices Maintenance and Repair Power Requirements Software Updates Product Disposal Instructions Phone Usage WARNING Notice to Canadian Customers Notice to U.S. Customers Notice to European Customers Page Contents Getting Started 1 Personalizing Your Phone 15 Answering and Placing Calls 33 Call Features 43 Messages 67 Hunt Groups 73 Cordless Devices 79 Index 91 Troubleshooting 87 Page Getting Started Welcome About Your IP Phone 5360 IP Phone Features Phone Feature Descriptions Handset Display and Softkeys Status Bar Gadget Sidebar Page Feature Buttons Dialpad Buttons Programmable Buttons Navigation Page Buttons External Speaker Phone Signals Comfort and Safety Tips Viewing the Phone Information Cleaning Your IP Phone Using a Headset Using the 5310 IP Conference Unit Accessing/Exiting the Conference Controller Application Turning the Conference Unit On and Off Adjusting the Conference Unit Volume Muting the Conference Unit Placing the Conference Unit in Presentation Mode Using the Line Interface Module (LIM) Making and Answering Calls Using the Analog Button Making and Answering Calls Using the Failover Mode Page Personalizing Your Phone Adjusting the Viewing Angle Changing Volume Levels Changing the Ring Tone Adjusting the Display Brightness Changing the Language Changing the Text Size on the Display Using the Screen Saver Viewing Call History Viewing Call History Deleting Call Records Reviewing Call Record Icons Cutomizing Your Contact List Adding Names to Your Contact List Editing Your Contact List Dialing from Your Contact List Specifying Audio Feedback Options Calibrating the Display Using the Dialpad Buttons to Enter Characters Page Using Programmable Buttons Default Access Codes Outside Line Access Codes Extension Numbers Default Feature Codes Page Page Listening to Background Music Viewing Button Assignments Resetting Programmable Buttons Resetting the IP Phone to the Default Settings Switching Keymaps Turning the Backlight on or off Getting Help Activating Door Relay Page Answering and Placing Calls Answering Calls Answering Waiting Calls Using Automatic Call Access Redirecting Calls Using Automatic Trunk Answer Placing Calls Placing Emergency Calls Placing Emergency Calls using the LIM Line WARNING Placing Internal Calls Requesting a Callback (Queuing the Phone) Using Camp-on Placing External Calls Redialing a Number Using Speed Dial Using System Speed Dial Using Station Speed Dial Storing Station Speed-Dial Numbers Dialing Station Speed-Dial Numbers Deleting Station Speed-Dial Entries Assigning Speed-Dial Numbers to Programmable Buttons Using the Directory Using Account Codes Call Features Using Handsfree Mode Using Ring Intercom Always Using Mute Placing Calls On Hold Entering a Hookflash Transferring Calls Transferring Calls to Other Extensions Transferring Calls to External Numbers Page Forwarding Calls Manual Call Forwarding System Forwarding Using Dynamic Extension Express Using the Handoff - Push/Pull Feature Receiving Message Waiting Indications Placing Ad Hoc Conference Calls Adding a Conference Party Transferring a Conference Dropping Out of a Conference Ending a Conference and Placing all Parties on Hold Using Meet-Me Conferencing Conference Assistant Access Codes Setting Up a Meet-Me Conference Joining a Meet-Me Conference Dropping Out of a Meet-Me Conference Putting a Meet-Me Conference on Hold Transferring a Meet-Me Conference Using Record-A-Call Using Group Listen Using Call Logging Using Secondary Extension Buttons Using Hot Desking Using the Configuration Assistant Changing Your Station Passcode Accessing the Configuration Assistant Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Managing Meet-Me Conferencing Access Codes Using Remote Programming Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Changing Your Station Passcode Page Messages Leaving Messages at Other Extensions Viewing and Responding to Messages * Canceling Messages Left at Other Extensions Using Do-Not-Disturb (DND) Using Reminder Messages Paging Other System Users Placing a Page Announcement Enabling or Disabling the Page Feature Page Hunt Groups Logging in to ACD Hunt Groups Logging out of ACD Hunt Groups Stopping the ACD Hunt Group Wrap-up Timer Other Hunt Group Features Requesting Agent Help Diverting Hunt Group Calls Hunt Group Supervisor Features Accepting or Rejecting Agent Help Calls Monitoring Calls Stealing Hunt Group Calls Using Barge-In Page Cordless Devices Cordless Module Handset and Headset Combinations Pairing the Cordless Module and Devices Using a Cordless Device as a Remote Control Alerting Tones and LEDs Low Battery Level Cordless Handset Cordless Handset Features Answering Calls Hanging Up Cordless Handset LEDs Cordless Headset Cordless Headset Features Answering Calls Hanging Up Cordless Headset LEDs Using the Cordless Devices Application Troubleshooting Contact Information Error Messages Troubleshooting Troubleshooting Tips Page Page Index Symbols A B C D E Page 93 F G H I K N O P R S T V W Page Page www.mitel.com Part No. 550.8124 Issue 2, February 2011 A661/9234A