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6110 CCM Enterprise Node (CEN) is an add-on application that provides multi-site call center capabilities for a single-server configuration. CEN provides centralized reporting for geographically dispersed call centers. (To acquaint yourself with CEN, see page 60 of the Mitel Networks 6110 Contact Center Management Installation Guide.)
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If you have questions concerning setup, configuration, or customization, please refer to the online Help files or the Mitel Networks 6110 CCM User Guide. If you require technical support, call us at 613-599- 0045, Monday to Friday, from 8:00 A.M. to 5:00 P.M. Eastern Standard Time, or e-mail us at support@prairiefyre.com. For proposals, pricing, competitive information, on-site setup, or training please call our sales support group at 770-447-1350, or e-mail them at sales@prairiefyre.com.