General Functions
7004N/D User Guide | General Functions 03

Making and Answering calls

Always ensure that external parties are informed if you intend to record a ca ll.
Making and Answering an external call
Options for calling externally are:
1. Lift the handset and dial 9 followed by the number.
2. Dial 9 followed by the number.
3. Press the [OHD] button and dial 9 followed by the number.
For options 2 and 3 you must lift the handset when the called party answers as the 7004N/D
does not support full ‘Hands Free’ speech.
(Note: It is possible to assign a flexible button with a speed dial to enable a s ingle button press
for external calls).
To answer an external call lift the receiver.
Making and Answering an internal call
You can make an internal call in the following ways:
1. Lift the handset and dial an extension number.
2. Dial an extension number.
3. Press the [OHD] button and dial an extension number
For options 2 and 3 you must lift the handset when the called party answers as the 7004N/D
does not support full ‘Hands Free’ speech.
(Note: It is possible to assign a flexible button with an extension numb er to enable a single
button press for internal calls).
To answer an internal call lift the receiver.
Placing and External/Internal Call on hold
Whilst connected to another party (internal or external) press the [HOLD/SAVE ] button.
Retrieving an External/Internal Call on hold
If you are ‘Off-Hook’ (holding the handset) simply hang up (replace the hand set) and the
original call is presented back to your phone (your handset will ring). A lternatively just dial the
extension number of the station that you placed on hold and you will b e reconnected.
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