Troubleshooting, continued

 

Problem

 

Possible Solution

 

 

42.

The IEEE 1394 device cannot be selected.

• The device may be busy, either recording or a peer-to-peer

 

 

 

connection has been established. Cancel the recording or

 

 

 

peer-to-peer connection.

 

 

 

43.

DEVICE MENU button does not display a menu.

• The IEEE 1394 device does not provide a menu.

 

 

• The TV cannot support IEEE 1394 menus. See page 46.

 

 

 

44.

All IEEE 1394 devices disappear.

• The connected devices must not be in a loop that returns to the

 

 

 

TV. Make sure a device is connected at the end.

 

 

• Disconnect all the cables and devices from the TV. Replace them one

 

 

 

by one to locate the problem device or cable.

 

 

• Use System Reset (front control panel).

 

 

 

45.

Cannot rediscover a deleted IEEE 1394 device

• The device has been disconnected. Plug it in.

 

 

• The device is unchecked in the Review screen. Select NetCommand

 

 

 

from the Main menu, then select Review. Check the device.

 

 

• Remove IEEE 1394 plug. Go to the Edit NetCommand menu. Delete

 

 

 

the IEEE 1394 device. Plug the device in again so it can be

 

 

 

discovered again.

 

 

 

46.

An IEEE 1394 device has been plugged in but

• The IEEE 1394 connection to the TV or another device is not secure

 

does not appear in the Device Selection menu

 

or is loose.

 

(not discovered).

• The IEEE 1394 device is not powered on.

 

 

• A device in the IEEE 1394 chain is not powered on - turn on all the

 

 

 

devices.

 

 

• The device discovery can take as long as a minute to initiate.

 

 

• IEEE 1394 cable is too long (maximum of 15 feet between devices).

 

 

• The IEEE 1394 device uses an incompatible protocol and will not be

 

 

 

discovered

 

 

 

47.

Cannot record to or from the IEEE 1394 device,

• To initiate a recording to IEEE 1394 device press the REC key.

 

including Dub recordings.

 

The Record menu displays allowing setup of the recording.

 

 

• The source device for the recording is not powered on.

 

 

• When dubbing, the destination device for the recording

 

 

 

is not powered on.

 

 

• The wrong media, (analog tape for digital recording, or

 

 

 

digital tape for the analog recording) is in the device.

 

 

• Either the program is copy protected, or if there are multiple

 

 

 

subchannels and one of the programs (not necessarily the

 

 

 

program requested) is copy protected.

 

 

• The program has already been recorded once and the copy

 

 

 

protection only allows one recording.

 

 

• Unapproved source device for copy protected material.

 

 

• The recording device can not decode the copyright signal

 

 

 

included in the signal source (try another device if available).

 

 

• The playing device (for dubbing) does not support

 

 

 

copyrighted material.

 

 

• Source for recording is copyrighted.

 

 

• Too many IEEE 1394 devices in network. Insufficient

 

 

 

bandwith available. Disconnect unused devices.

 

 

• Source Device has higher speed (S 400) than record device. If

 

 

 

possible, reverse devices, play in the slower device and record

 

 

 

in the faster device.

 

 

 

48.

Cannot control the IEEE 1394 device from the

• Device may not support the command.

 

Transport Menu.

• Selected function is gray (such as Record for a DVD, which does not

 

 

 

support the Record function).

 

 

 

 

49.

When ChannelView™ list is displayed,

Available information is sent from the broadcaster or cable provider.

 

information appears incomplete

 

No other data is available.

 

 

 

 

50.

Program to be recorded was correctly selected

The broadcaster supplied program information that was incorrect

 

from ChannelView, however, incorrect program

 

and/or was changed after a recording was added to the Record List.

 

was recorded.

 

 

 

 

 

 

51.

Incomplete ChannelView program recorded.

Recording device may have lack of space availability and there is not

 

 

 

enough blank space to make a full recording.

 

 

 

 

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