Appendices

115

Appendix E: Troubleshooting, continued

Picture

 

Symptom

Remarks

9.

Screen is black when trying to view digital

The PerfectColor™ color balance has been incorrectly set. Press

 

channels or IEEE 1394 device.

VIDEO repeatedly until you see the PerfectColor option and press

 

 

ENTER to open the PerfectColor ™ menu.

 

 

 

10.

DVCR analog/digital problems.

If the tape is currently playing but no picture displays, there may

 

 

be a mismatch of the media with the display. Press INPUT to

 

 

display the Input Selection menu. Press ENTER for the DVCR

 

 

device. If digital is selected, try analog, or if analog is selected, try

 

 

digital.

 

 

 

11.

Cannot see a picture from a DV Camcorder.

DV formatting was not detected during automatic discovery, so you must

 

 

specify it manually. With the camcorder as the current device, open the

 

 

NetCommand menu, select 1394, then highlight the DV radio button.

 

 

 

Sound (see also NetCommand troubleshooting for A/V receiver setup)

 

Symptom

Remarks

 

 

1.

There is no sound even when the

• Check if the MUTE button is on.

 

volume is turned up.

• The TV’s “Listen to:” setting may be set to SAP.

 

 

• Check that the TV Speakers setting is On in the Audio/Video menu.

 

 

• If using an A/V receiver, check audio source in Input Selection menu.

 

 

• Perform a System Reset.

2.

The sound does not match the screen

• The TV’s Listen to: setting may be set to SAP.

 

picture.

• If using stereo or A/V receiver speakers, check their input selection.

 

 

• If using stereo or A/V receiver, check that DIGITAL AUDIO OUT

 

 

and/or AUDIO OUT LEFT/RIGHT on TV’s back panel is connected

 

 

to the A/V receiver.

 

 

• NetCommand® is set up incorrectly.

 

 

 

Indicators

 

Symptom

Remarks

 

 

1. Lamp indicator light is a constant red.

Turn the TV off for at least 2 minutes. Turn it back on. If light

 

 

is still red, the lamp has failed. Replace it. See Appendix C

 

 

for lamp replacement information. For questions, please call

 

 

Mitsubishi Consumer relations at (800) 332-2119.

 

 

 

2.

Lamp indicator light is a flashing yellow.

Lamp cover door is open or lamp cartridge is not secure. See

 

 

Appendix C for lamp replacement information.

3.

Status indicator light is a steady yellow.

Room temperature has exceeded proper levels. Cool the room.

4.Status indicator light is a steady/flashing red. Service is required. Contact your dealer or a Mitsubishi Autho- rized Service Center to arrange for a service evaluation. Listings of Mitsubishi Authorized Service locations can be obtained from our web site, www.mitsubishi-tv.com or by calling 1-800-332-

2119.

Memory Card Reader

 

Symptom

Remarks

 

 

 

1.

TV is not responding after pulling out a

• Press STOP or wait until playback is complete before remov-

 

memory card during playback.

ing memory card.

 

 

• Turn the TV off for 5 to about 10 seconds and then turn it back on.

 

 

• Reset the TV using the SYSTEM RESET button.

2.

Can’t see a thumbnail picture in the JPEG

File does not meet file standards for playback.

 

menu, or can’t see a track/song name in the

 

 

Playlist menu.

 

 

 

 

3.

TV can’t play or stop a memory card.

Turn the TV off for about 10 seconds to reset the card reader then

 

 

turn the TV back on.

 

 

 

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Mitsubishi Electronics WD-57831 manual 115, Indicators Symptom Remarks, Memory Card Reader Symptom Remarks

WD-57831 specifications

The Mitsubishi Electronics WD-57831 and WD-65831 are part of Mitsubishi's line of DLP (Digital Light Processing) televisions, known for their advanced imaging technologies and high-quality display performance. These models were designed to deliver an impressive viewing experience, combining large screen sizes with innovative features that enhance picture quality and user experience.

One of the primary features of both the WD-57831 and WD-65831 is their large screen size, with the former measuring 57 inches and the latter coming in at 65 inches. This makes them ideal for home theater setups, offering a cinematic experience that brings movies and games to life. The DLP technology utilized in these televisions allows for sharp, vibrant images with deep contrast and excellent color accuracy.

Both models boast a Full HD resolution of 1920 x 1080 pixels, ensuring that viewers can enjoy high-definition content with stunning clarity. The viewing angles are another strong point, as DLP technology offers a consistent display of colors and brightness from various positions in the room. This means everyone can enjoy a great view, regardless of where they are seated.

The WD-57831 and WD-65831 feature Mitsubishi's proprietary Smooth 120Hz technology, designed to enhance motion clarity during fast-paced scenes, making them particularly suitable for sports and action films. This technology minimizes motion blur, providing a smoother viewing experience that is crucial for keeping up with rapidly moving content.

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The user interface includes advanced features such as built-in applications for streaming services, making it convenient to access popular content directly from the TV. Moreover, the TVs support various picture modes, allowing users to customize their viewing experience based on personal preferences or specific content types.

Design-wise, both models are sleek and modern, fitting seamlessly into any home decor. They incorporate a minimalist aesthetic with a sturdy build, ensuring longevity and reliability over continued use.

In summary, the Mitsubishi Electronics WD-57831 and WD-65831 are robust DLP TVs that combine large screen real estate with superior image quality and advanced features, making them an excellent choice for anyone looking to enhance their viewing experience at home. Whether for movies, sports, or gaming, these television models deliver on their promise of high performance and user satisfaction.