Mitsubishi Electronics WD-73C11, WD-73CA1 manual Sound Symptom Remarks

Appendices 33

Appendix B: Troubleshooting, continued

Sound

	Symptom	Remarks
1.	There is no sound even when the	• Check if the MUTE key is on.
	volume is turned up.	• The TV’s analog Listen to setting may be set to SAP (analog
		program from the ANT input) but no SAP is being broadcast.
		• Check that the Sound > Audio > TV Speakers option is set to On
		to hear sound from the TV speakers. Possibly the TV Speakers
		option is Off.
		• If using an A/V receiver, check that the Sound > Audio > TV
		Speakers option is set to Off to hear sound from the A/V receiver
		speakers.
		• The language selected in the Setup > Antenna Digital Audio
		menu is not being broadcast for the current program.
		• Press and hold the POWER button on the control panel for 10
		seconds to perform System Reset.
2.	The sound does not match the screen	The TV’s analog Listen to setting may be set to SAP (analog program
	picture.	from the ANT input).
3.	The sound from my A/V receiver does	• Check that DIGITAL AUDIO OUTPUT on the TV’s connection
	not match the screen picture (I should	panel is connected to the A/V receiver.
	hear the correct audio from my A/V	Without this connection, devices connected only to the TV (and
	receiver).	not the A/V receiver) can be heard only from the TV speakers.
		Note that this includes the ANT input, a device (such as a
		camcorder) connected to the TV, and any other device sending
		audio to the TV only.
		• Make sure the A/V receiver is set to the correct input.
4.	Cannot select an audio-only device; it	Plug an unused video plug into the Y/VIDEO jack to activate Auto
	does not appear in the Input Selection	Input Sensing. Assign the name CD/Audio or MP3 to make the
	menu.	audio device selectable in the Input Selection menu.
5..	Sound is coming from the TV speakers	• Connect the TV’s audio output to the A/V receiver.
	instead of the A/V receiver.	• Change TV Speakers setting to Off.

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