Sound Symptom Remarks | Mitsubishi Electronics WD-82CB1, WD-73740

42Appendices

Appendix B: Troubleshooting, continued

Sound

	Symptom	Remarks
1.	There is no sound even when the	• Check if the MUTE key is on.
	volume is turned up.	• The TV’s analog Listen to setting may be set to SAP (analog
		program from the ANT input) but no SAP is being broadcast.
		• Check that the Sound > Audio > TV Speakers option is set to On
		to hear sound from the TV speakers. Possibly the TV Speakers
		option is Off.
		• If using an A/V receiver, check that the Sound > Audio > TV
		Speakers option is set to Off to hear sound from the A/V receiver
		speakers.
		• Press and hold the POWER button on the control panel for 10
		seconds to perform System Reset.
		• The language selected in the Setup > Antenna Digital Audio
		menu is not being broadcast for the current program.

2.	The sound does not match the screen	The TV’s analog Listen to setting may be set to SAP (analog program
	picture.	from the ANT input).

3.	The sound from my A/V receiver does	• Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO OUTPUT
	not match the screen picture (I should	on TV’s connection panel is connected to the A/V receiver.
	hear the correct audio from my A/V	Without this connection, devices connected only to the TV (and
	receiver).	not the A/V receiver) can be heard only from the TV speakers.
		Note that this includes the ANT input, a device (such as a
		camcorder) connected to the TV, and any other device sending
		audio to the TV only.
		• Make sure the A/V receiver is set to the correct input.

4.	Cannot select an audio-only device; it	Plug an unused video plug into the Y/VIDEO jack to activate Auto
	does not appear in the Input Selection	Input Sensing. Assign the name CD/Audio or MP3 to make the
	menu.	audio device selectable in the Input Selection menu.
5..	Sound is coming from the TV speakers	• Connect the TV’s audio output to the A/V receiver.
	instead of the A/V receiver.	• Change TV Speakers setting to Off.

For assistance call 1(800) 332-2119

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Mitsubishi Electronics WD-82CB1, WD-73740 Sound Symptom Remarks, Check that Digital Audio Output and/or AVR Audio Output

Contents

Series Mail us at TVsupport@mevsa.com Stand Requirement TV Model Stand Model Contents Replacement Parts Outdoor Antenna Grounding Viewing or Changing the Sleep Timer Sleep TimerSetting the Sleep Timer FAV Favorites ChannelView Channel Listings Using ChannelView ListingsUsing Custom Channel Banks About ChannelView Effect of Mitsubishi Formats on Picture Types Picture Shape and Display FormatsFormat Definitions DVD Image Definitions Signal Definitions Status DisplayAbout Channel Numbers HDMI-4 offered More On TV Inputs and OutputsHdmi Inputs High-Definition Multimedia Interface On the 840 series LAN USB-P Power OnlyUSB ANT Antenna Connecting a Computer to the TV Hdmi ConnectionDVI Video Connection Photos and Motion Video as Composite Video Using the TV with an Audio-Only DeviceSpecialized TV Connections TV jack panel Audio Unused Computer Video Adjustments Image ResolutionDistortion in Computer Images Adding a Subwoofer Wireless SubwooferSupplemental Audio Connections 840 series Subwoofer with Audio Cable External Rear Speakers Set Sound Global Analog Audio Out to Rear Using the TV Speakers as a Center Channel Hdmi cable Main Menu Picture Picture Reset Picture Perfect Picture Advanced Picture Mode Sound Sound Audio Sound Global Sound Auto SPSound SoundPro Captions Setup Clock SetupSetup Language Setup Timer Setup Channel Adding/Deleting Channels Using the Channel Edit MenuAnt Air, Ant Cable Setup Energy Setup Network CD/Audio, MP3 Player, VCR InputsInputs Name PC, AVR, Delete Inputs Order Inputs UpdateInputs Control Inputs Demo Pass Code LockTV Locks Parental Menu Using TV Locks Tips for Using the Lock MenuBypassing TV Locks Lock Parental Lock Panel Lock TimeLock Channel Lock Other Hdmi cable cannot support CEC Action Enabling Hdmi Control CEC DevicesHas No Hdmi Control Option Device does not have CEC compatibility Action Optional HDMI, you can use anyBox Removing an Hdmi Device Using Hdmi ControlResolving CEC Conflicts Turning Off the TV’s Hdmi Control of a CEC Device Care of the Remote Control Installing the Remote Control BatteriesCleaning Recommendations Appendix a TV Care Replace the lamp cartridge Allow it to cool for at leastOne hour before attempting to Lamp Part Number 915B455011 Installing the New Lamp Cartridge Use only replacement lamp part number 915B455011Replacement Procedure Removing the Old Lamp Cartridge Mode menu Appendix B TroubleshootingService and Customer Support Service TV Channels Symptom Remarks TV Power On/Off Symptom Remarks Picture Symptom RemarksChange Lamp Energy from Standard to Bright Sound Symptom Remarks Check that Digital Audio Output and/or AVR Audio Output Trademark and License Information Mitsubishi TV Software GNU General Public License Conveying Verbatim Copies Acceptance Not Required for Having Copies GNU General Public License No Warranty Mitsubishi Home-Cinema Television Limited Warranty U.S. Only Warranty51 For assistance call 1800 Warranty53 Internet Access Required for Third Party Services Updates Availability of Content on Third Party ServicesThird Party Services Content Disclaimer Index Lamp-Substitution Alert TVsupport@mevsa.com