Troubleshooting

The following offers solutions to some of the common problems you may encounter. We suggest that you consult this chart before contacting your dealer.

PROBLEMS

CAUSE

POSSIBLE SOLUTIONS

 

 

 

The power is off.

• The air inlet slots, outlet slots or air filter is

• Remove the object.

 

clogged with dust or some objects.

 

 

POWER indicator does not light up.

• Plug the power cord into the outlet.

 

• Power cord is unplugged from the outlet.

 

• Power cord is disconnected from the projector.

• Insert the power cord into the projector.

 

• The main switch is turned off.

• Turn the main switch on.

 

• The lamp lid is open.

• Close the lamp lid.

 

POWER indicator blinks red.

• Wait for the lighting sequence.

 

• The projector has been turned on again too soon

 

after having been turned off.

• Turn the power switch on and off several times.

 

• When the power switch was turned off while

 

the fan was running, during or after lamp

 

 

operation.

 

 

• The room temperature is too high.

• Refer to "Indicators" on page 26.

 

(Does the LAMP indicator show an unusual

 

 

condition?)

 

 

• Lamp is no longer working.

• Replace the lamp with a new one.

 

POWER indicator blinks between red and green.

 

 

• The filter cover is not closed.

• Close the cover correctly.

 

• When the LAMP indicator or the TEMP

• Contact your dealer.

 

indicator is either on or blinking, the main unit

 

 

requires repairs.

 

 

 

 

No picture appears

• Lens is covered by lens cap.

• Take the lens cap off.

on the screen.

• When the LAMP indicator or the TEMP

• Replace the lamp with a new one.

 

indicator is either on or blinking, the main unit

 

 

requires repairs.

 

 

• The equipment connected to this projector is not turned on.

• Turn on the connected equipment.

 

• Hookup is not made correctly with other equipment.

• Confirm the hookup.

 

• The input source is not selected correctly.

• Select the correct source according to the equip-

 

• The INPUT SELECT switch is not selected correctly.

ment connected to this projector.

 

• Select the correct position.

 

(For X500U only)

 

The image is

• The air inlet slots, outlet slots or air filter is

• Remove the object and turn off the main power

turned off.

clogged with dust or some objects.

switch. After about 10 minutes, Turn the pro-

 

(In this case, the TEMP indicator does not light up.)

jector on.

The image is

• The projector is not at a right angle to the screen.

• Adjust the angle of the projector to make a right

distorted.

 

angle to the screen. See page 12.

The image is dark.

• Brightness, tint and color are not adjusted correctly.

• Adjust brightness, tint and color correctly.

The image is

• The projecting distance is beyond the focused area.

• Adjust the projecting distance. See page 9.

blurred.

• Lens is dirty.

• Clean lens.

 

• Screen size exceeds screen size specifications.

• Reduce screen size to within 40" to 300".

 

• Brightness and contrast are not adjusted correctly.

• Adjust brightness, contrast.

 

• FINE adjustment is not made correctly.

• Make FINE adjustment.

 

• Tracking is not adjusted.

• Adjust tracking.

 

• The projector is not at a right angle to the screen.

• Adjust the angle of the projector to make a

 

 

right angle to the screen. See page 12.

The image remains

• When you see the stationary image for a long time, it may remain on the screen if you change the

blurred.

image. It is not a breakdown. The blurred image will disappear in a few minutes.

Red, blue or green dots are

• It is normal.

 

viewed on the text of image.

 

 

The image is dis-

• The cable for connection with other equipment

• Plug the connecting cable securely into the

torted on the screen

is not plugged securely into the terminal.

terminal. See pages 10-11.

and noise is heard.

• The projector is installed too close to other

• Install the projector far away from other equipment.

 

equipment.

 

No sound is heard.

• Volume is not turned up.

• Turn up the volume.

 

• Connection to other equipment is not made correctly.

• Check connections. See pages 10-11.

Nothing is displayed on

• The PC monitor is not turned on.

• Turn on the monitor.

the PC monitor.

 

Warm air comes out of

• This is typical of the LCD projector.

 

the exhaust vents.

 

 

Adjustments cannot be

• The operation is incorrectly made due to noise or

• Press the reset button on the Terminal board.

interference.

See page 15.

made.

 

 

is displayed.

• This mark is displayed when an invalid operation

is executed (for example, when the COMPUTER or

 

VIDEO button is pressed while the menu is displayed). This is not failure.

ENGLISH

EN – 25

Page 24 Page 26
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Mitsubishi Electronics X500, X490, S490 user manual Troubleshooting, Problems Cause Possible Solutions
Page 24 Page 26

S490, X500, X490 specifications

Mitsubishi Electronics has long been known for its commitment to innovation and excellence in the field of electronics, and their latest offerings, the X490, S490, and X500 series, are no exception. These models represent a culmination of advanced technology and user-centric features, making them ideal for various applications across different industries.

The X490 model is designed to impress with its high-resolution LCD display, offering vibrant colors and exceptional clarity. It incorporates advanced image processing technology that ensures sharp visuals, which is essential for detailed presentations or graphical content. Furthermore, the X490 features multiple connectivity options, including HDMI, VGA, and USB, allowing seamless integration with different devices, such as computers, tablets, and smartphones.

Building on the strengths of the X490, the S490 introduces enhancements in audio output, making it a perfect choice for environments where sound quality is paramount. The S490 is equipped with powerful built-in speakers and advanced sound processing algorithms that ensure clear audio reproduction, which is ideal for multimedia presentations. Additionally, it supports wireless connectivity, enabling users to connect devices without the hassle of cables.

The X500 model stands out as a premium option, integrating cutting-edge technologies that cater to the needs of professionals. It features an ultra-high-definition display with outstanding color accuracy, which is crucial for applications in graphic design, video editing, and other creative fields. The X500 also boasts smart features, including ambient light sensors that adjust brightness according to the surrounding environment, optimizing visibility and reducing eye strain.

All three models are built with durability in mind. Mitsubishi Electronics incorporates robust materials and advanced engineering techniques to ensure reliable performance in various settings, from corporate boardrooms to educational institutions. Their energy-efficient designs not only help reduce operational costs but also align with modern sustainability efforts.

User-friendly interfaces and intuitive controls make these models accessible to users of all skill levels. Whether it’s setting up a display for a presentation, adjusting settings for optimal performance, or navigating through different inputs, Mitsubishi Electronics has streamlined the user experience.

In conclusion, the Mitsubishi Electronics X490, S490, and X500 series offer a blend of high-quality visuals, superior sound, connectivity, and durability. These models are equipped with cutting-edge technologies, making them ideal for a wide range of professional environments, from education to corporate settings. With these advancements, Mitsubishi continues to set the standard for excellence in the electronics industry.
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