76 Appendices
Appendix E: Troubleshooting, continued
NetCommand (Y an d 734 series only)
Symptom Remarks
1. CannotseethemenufromtheA/VRec eiver.
TheA/VReceiverisnotconnec tedtoanyvideoinputoftheTV.
TochecktheA/VReceivermenu,temporarilyplugintoanunuse d
inputoftheTV,suchasInput3.ExittheAutoInputSensingscreen
andselectInput3fromtheInputSelectionmenu.PressMENU.
2. NetCommandunabletolearnspecificdevice
keys.
• DevicedoesnotuseIRformatforremotecontrolsignal.ITT
andRFformatscannotbelearned.
• Roomlightingmayaffectthesignal.Havetheremotesvery
close(6inchesorless)totheTVduringLearning.
• IflearningaMitsubishiremotecontrol,makesureslide
switchisnotsettoTVposition.
• Some,butnotall,devicekeyfunctionscanbelearnedby
NetCommand.Forexample,POWERandPLAYmaybe
learned,butotherfunctionsmaynot.
• Thesignalfromtheremotecontrolmaynotbestrong
enough.Insertfreshbatteriesandtr yLearningagain.
3. TheA/VReceiveristheselec tedaudio
sourcebutthereisnosound.
• ChecktoseeiftheA/VReceiverpoweristurne don.
• Withthepowerturnedon,redisplaytheInputSelection
menuandpressENTERtoallowNetCommandtocorrectly
selecttheA/VReceiverinpu t.
• IncorrectsetupintheInputs>AVRmenu.Checkthe
deviceconnectionassignedintheAVRmenu.
4. ThereisnosoundwhenIswitchtotheA/V
receiverusingtheSpeakersettinginthe
AVmenu,eventhoughIhavephysically
connectedtheTVtotheA/Vre ceiverand
learnedIRcodesforthereceiverinputs.
WronginputornoinputwasassignedintheAVReceiverLearn
screen.AllaudioshouldgototheA/Vre ceiverasaudiooutput
fromtheTVunlessthedevice’saudioisconnecteddirectlyto
theA/Vreceiver.Seechapter6,“NetCommand,”andperfor m
theproceduretoselectthecorrectA/ Vreceiverinput.
5. ThereisnosoundfromtheA/Vrec eiver
formyDVDplayerorothersurroundsound
deviceeventhoughIlearnedtheIRcodefor
theA/Vreceiver’sDVDinputorotherinput.
NetCommandA/Vreceiverse tupfortheDVDplayerordigital
surroundsounddeviceorotherdeviceisnotswitchingprop-
erly.Seechapter6,“NetCommand,”andperformA/ Vreceiver
setupforadigitalsurroundsounddevice.
6. I’veselectedmyDVDplayerorothersur-
roundsounddeviceincombinationwiththe
TVspeakersbuthearnosoundfromtheT V
speakers.
IfyouhaveonlyanaudioconnectionfromthedevicetotheA/V
receiver,aphysicalaudioconnectionfromthedevicetotheTVis
alsorequired.
• Connecttheleftandrightaudiooutputfromthedevicetothe
appropriateTVaudioinput.Nowyoucanhearaudiofrom
thedevicethrougheithertheTVspeakersortheA /Vreceiver.
• Toswitchaudiosources,pressAUDIO,press toshowthe
Speakersoption,thenpress toselectAVReceiverorTV.
7. I“learned”theRECORDkeyformyVCR/DVR
butwhenIpressedtheRECORDkey,the
VCR/DVRdidnotrecordanything.
CheckthattheVCRorDVRisreceivingasignaldirectlyfrom
yourcableboxorsatellitereceiver.
Indicators
Symptom Remarks
4. STATUSindicatorlightisasteady/flash-
ingred.
• UnplugsetfromACpower.Plugbackinanwaitoneminutefor
blinkingtostop.
• PressSYSTEMRESETbuttonandwaitforblinkingtostop.
• Ifblinkingcontinues,serviceisrequired.Contactyourde aleror
aMitsubishiAuthorizedServiceCentertoarrangeforas ervice
evaluation.ListingsofMitsubishiAuthorizedServicelocation s
canbeobtainedfromourwebsite,www.mitsubishi-tv.comor
bycalling1-800-332-2119.