InVision USB-Peripheral to Ethernet Adapter User Guide
Symptom: | It won’t ActiveSync! |
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Possible Cause | Action | |
ActiveSync partnership between host | Reconnect the MC50/MC3000 directly to the host | |
computer and your MC50/MC3000 is not | computer and try an ActiveSync operation. | |
correctly established | If it fails, refer to the Symbol Integrator Guide for | |
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| guidance with ActiveSync problems, or contact Symbol |
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| Technical Support. |
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| If ActiveSync works OK when directly connected to the |
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| host computer, see the remaining “possible cause” |
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| items. |
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MC50/MC3000 not configured for DHCP | Reconfigure device to accept DHCP IP address | |
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Cannot find DHCP server | Ensure PS6U1UPE adapter is connected to a router, | |
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| switch, or hub that is serviced by a DHCP server. |
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Missing, or improperly configured, software | Reset (hard reset) the MC50 as directed in Symbol | |
drivers (MC50 only) | Integrator Guide. Reinstall and reconfigure software | |
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| drivers in accordance with current instructions. |
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Won’t automatically ActiveSync when inserted | The autodetect/autostart capability of ActiveSync does | |
into the cradle |
| not function whenever your device is not connected |
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| directly to your host computer via the USB cable. |
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| Synchronization operations must be initiated from the |
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| MC50/MC3000 device. They cannot be started from |
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| the host computer unless there is a “direct |
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| connection.” |
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Custom synchronization software does not | The MC3000 uses the Windows CE operating system | |
have the ability to “launch” a synchronization | which does not include an ActiveSync launch button. | |
function |
| Therefore, the MC3000 cannot initiate a |
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| synchronization operation unless the synchronization |
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| software contains a feature that allows the user to |
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| initiate the synchronization action. |
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Other ActiveSync Problems
If you require more information on the ActiveSync process, please refer to the ActiveSync chapter in your Symbol Integrator Guide or visit www.Microsoft.com and search for ActiveSync. For help with other technical issues, contact Mobility Technical Support using the contact information provided at the start of this chapter.
Mobility Electronics, Inc | 9 |
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