TROUBLESHOOTING

WARNING

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

ODS/pilot lights, but flame

1.

Control knob not fully pressed in.

goes out when control knob is

2.

Control knob not pressed in long enough.

released.

3.Appliance shutoff valve not fully open.

4.Thermocouple connection loose at control valve.

5.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out.

6.Thermocouple damaged.

7.Control valve damaged.

1.Press in control knob fully.

2.After ODS/pilot lights, keep control knob pressed in for 30 seconds.

3.Fully open manual shutoff valve.

4.Hand tighten thermocouple connection until snug, then tighten 1/4 turn more.

5.Contact local gas company. This prob- lem could be caused by either low gas pressure, or a dirty or partially clogged ODS/pilot.

6.Replace pilot.

7.Replace control valve.

Burner does not light after ODS/

1.

Inlet gas pressure is too low.

1.

Contact qualified service person.

pilot is lit.

2.

Burner orifice diameter is too small.

2.

Replace burner orifice.

 

3.

Burner orifice is clogged.

3.

Clean orifice.

 

 

 

 

 

Burner backfires during com-

1.

Manifold pressure is too low.

1.

Contact local gas company.

bustion.

2.

Burner orifice is clogged.

2.

Clean burner or replace burner orifice.

 

 

 

 

 

Slight smoke or odor during

1.

Burner orifice is clogged or damaged.

1.

Clean burner or replace burner orifice.

initial operation.

2.

Burner is damaged.

2.

Replace burner.

 

3.

Gas regulator defective.

3.

Replace gas regulator.

 

 

 

 

 

Logs appear to smoke after ini-

1.

Vapors from paint or curing process of logs.

1.

Problem will stop after a few hours of

tial operation.

 

 

 

operation. Open a window for the first

 

 

 

 

few hours.

 

 

 

2.

Log heater is intended to be smokeless.

 

 

 

 

Turn OFF heater and call qualified ser-

 

 

 

 

vice person.

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HIGH position when

1.

Turn control knob to LOW position and

noise when burner is lit.

 

burner is cold.

 

let warm up for a minute.

 

2.

Air in gas line.

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local gas

 

 

 

 

company.

 

3.

Dirty or partially clogged burner orifices.

3.

Clean burner or replace burner orifice.

 

 

 

 

 

No gas to pilot.

1.

LP-regulator shut down due to inlet pressure

1.

Verify LP tank regulator is installed and

 

 

too high.

 

set at 11" to 13" w.c.

 

 

 

 

46D0550

25

Page 24 Page 26
Page 25
Image 25
Monessen Hearth DSSPVMB, DSSNVMB operating instructions ODS/pilot lights, but flame
Page 24 Page 26

DSSPVMB, DSSNVMB specifications

Monessen Hearth has established itself as a reliable name in the realm of home heating solutions, providing innovative products that are both functional and aesthetically pleasing. Among its impressive line-up are the DSSNVMB and DSSPVMB models, which are designed to offer homeowners effective and stylish heating options.

The DSSNVMB (Natural Vent) and DSSPVMB (Propane Vent) are part of Monessen's commitment to creating products that look good while delivering exceptional performance. Both models feature a sleek, modern design that allows them to seamlessly fit into various types of home decor. Their visual appeal, combined with practical utility, makes them a popular choice among homeowners.

One of the most significant features of these models is their efficient venting system. The DSSNVMB utilizes natural venting technology, which allows it to expel exhaust gases through an existing chimney, eliminating the need for external venting systems. This feature not only saves on installation costs but also enhances the overall energy efficiency of the unit. In contrast, the DSSPVMB is designed for propane use, boasting a direct venting system that draws air from outside while expelling gases, creating a closed system that maximizes efficiency and safety.

Both models come equipped with advanced burner technology, ensuring an even and controlled flame that optimizes heat output. This means that homeowners can enjoy consistent warmth without fluctuations in performance. The adjustable flame settings allow users to customize their heating experience to meet individual preferences, creating a tailored comfort level.

Moreover, the DSSNVMB and DSSPVMB are designed with user-friendliness in mind. The easy-to-use control systems allow for straightforward operation, making it simple for homeowners to manage their heating needs. Additionally, these models often come with options for remote control, providing convenience in adjusting the temperature from anywhere in the room.

Safety is a top priority in the design of Monessen's products. The DSSNVMB and DSSPVMB are equipped with built-in safety features, including automatic shut-off systems that activate if any irregularities are detected during operation. This reassurance of safety provides peace of mind for users.

In summary, the Monessen Hearth DSSNVMB and DSSPVMB models exemplify modern home heating solutions that combine efficiency, user-friendliness, and design. With their advanced technologies, stylish appearance, and robust safety features, these units are perfect for any homeowner looking to enhance their living space while enjoying the comfort of efficient heating.
Top Page Image Contents