Chapter 5: Customer Information
The number for help identifying an item or part number is (800)-422-4210; select choice “3”
from the menu

Returning FREs

Return faulty FREs to Motorola for repair. When you return an assembly for service, follow
these best practices:
• Place any assembly containing CMOS devices in a static-proof bag or container
for shipment.
• Obtain a return authorization (RA) number from the Motorola System Support
Center.
• Include the warranty, model, kit numbers, and serial numbers on the job ticket,
as necessary.
• If the warranty is out of date, you must have a purchase order.
• Print the return address clearly, in block letters.
• Provide a phone number where your repair technician can be reached.
• Include the contact person's name for return.
• Pack the assembly tightly and securely, preferably in its original shipping
container.
Software License Terms and Conditions
.............................................
.
.
ONLY OPEN THE PACKAGE, OR USE THE SOFTWARE AND RELATED PRODUCT IF
YOU ACCEPT THE TERMS OF THIS LICENSE. BY BREAKING THE SEAL ON THIS DISK
KIT / CDROM, OR IF YOU USE THE SOFTWARE OR RELATED PRODUCT, YOU ACCEPT
THE TERMS OF THIS LICENSE AGREEMENT. IF YOU DO NOT AGREE TO THESE
TERMS, DO NOT USE THE SOFTWARE OR RELATED PRODUCT; INSTEAD, RETURN
THE SOFTWARE TO PLACE OF PURCHASE FOR A FULL REFUND. THE FOLLOWING
AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR
ENTITY), AND MOTOROLA, INC. (FOR ITSELF AND ITS LICENSORS). THE RIGHT TO
USE THIS PRODUCT IS LICENSED ONLY ON THE CONDITION THAT YOU AGREE TO
THE FOLLOWING TERMS. Now, therefore, in consideration of the promises and mutual
obligations contained herein, and for other good and valuable consideration, the receipt and
sufficiency of which are hereby mutually acknowledged, you and Motorola agree as follows:
Grant of License. Subject to the following terms and conditions, Motorola, Inc., grants to you
a personal, revocable, non-assignable, non-transferable, non-exclusive and limited license to
use on a single piece of equipment only one copy of the software contained on this disk
(which may have been pre-loaded on the equipment)(Software). You may make two copies of
the Software, but only for backup, archival, or disaster recovery purposes. On any copy you
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