Chapter 5: Customer Information
Chapter
5
Chapter 5: Customer Information
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This chapter provides Customer Service Information and the Motorola Software License
Terms and Conditions.

Customer Service Information

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If you have read this document and made every effort to resolve installation or operation
issues yourself and still require help, please contact your regional Motorola support
representatives
USA
Motorola System Support Center (SSC) using the following contact information:
Phone: 800-221-7144
Hours of Operation: 7 days a week, 24 hours
Europe
Phone: +44 (0)1793 564680
Email: 198Hessc@motorola.com
Hours: of Operation: Mon-Fri 09:00 - 17:00 GMT
Calls are logged 24 x 7, cases will be worked Mon-Fri 09:00 - 17:00 GMT
Asia and Pacific Region
Remote Technical Help Desk (Channel Partners)
Phone: +63 28 92 79 93
Email: 199Hwi4Tech@motorola.com
Hours of Operation: Mon - Fri 8 am - 6 pm
Sat 8 am - 12 noon
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