Troubleshooting

Problem

Solution

I cannot send/

Make sure that you have a phone signal

receive calls.

(see the “Signal Strength Indicator”

 

item on page 28). Avoid electrical or

 

radio interference, and obstructions

 

such as bridges, parking garages, or tall

 

buildings.

 

Your phone also may have the

 

Call Barring feature turned on. If you

 

know the unlock code, you can change

 

this setting in the security menu

 

(M > Settings > Security).

 

Also, check to be sure your SIM card is

 

installed and working.

 

 

My phone has

Make sure that your antenna is not bent

poor reception

or damaged.

and drops calls.

Also, make sure you have a phone

 

 

signal (see the “Signal Strength

 

Indicator” item on page 28). Stay clear

 

of any obstructions such as bridges,

 

parking garages, or tall buildings.

 

 

I cannot hear

While on a call, press the upper volume

others on my

key on the left side of your phone. Your

phone.

phone display should show the volume

 

increasing.

 

Also, make sure that your phone’s

 

earpiece is not blocked by its carrying

 

case.

 

 

174

Page 176
Image 176
Motorola 280 manual Cannot send, Receive calls, My phone has, Poor reception, Drops calls, Cannot hear, Others on my