Troubleshooting

Question

Answer

Is the earpiece

While on a call, press the upper volume

volume too low?

key on the side of your phone.

 

 

Is the other party

Your phone may be muted. Press

unable to hear

UNMUTE (+) if necessary to unmute

you?

the phone.

 

Also, make sure that your phone’s

 

microphone is not blocked by its

 

carrying case or a sticker.

 

 

The following refer to specific problems:

 

 

Problem

Solution

My phone was

Report a stolen phone to the police and

stolen. To whom

to your service provider (the company

should I report

that sends you your monthly wireless

this?

service bill).

 

 

I forgot my

See “If You Forget a Code or Password”

password.

on page 163.

 

 

I pressed the

Be sure to press and hold P (the

power key, but

power key) until the display appears

nothing

and you hear an audible alert. (This

happened.

could take several seconds.) If nothing

 

happens, check that a charged battery

 

is installed. (See “Installing the Battery”

 

on page 20.)

 

 

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Motorola 280 manual Problem Solution