Motorola 6809521A35-B Troubleshooting, TURNING H690, On And Off, Be sure to first follow the

Models: 6809521A35-B

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TROUBLESHOOTING

TROUBLESHOOTING

My headset will not charge.

Make sure your earhook and ear cushions are properly orientated. See step 1 and “Ear Cushions and Your Headset” to see proper orientation.

My headset will not enter pairing mode.

Make sure that any devices previously paired with the headset are turned off. If the indicator light is not steadily lit in blue, turn off both the other device and headset, wait 10 seconds, then turn headset back on. Wait for the indicator light to become steadily lit in blue, indicating the headset is now in pairing mode.

My phone doesn’t find my headset.

Make sure the indicator light on your headset is on (lit in blue) and steady when your phone is searching for devices (see step 3).

My headset worked before but now it’s not working.

Make sure your phone is on, and the Bluetooth feature is turned on in your phone (see step 2). If Bluetooth was turned off or was turned on only temporarily, you may need to restart it (see step

2)and pair your phone and headset again (see step 3).
Features and

 

TURNING H690

 

ON AND OFF

Functions Guide

 

switch towards the power symbol, as

 

To turn ON your H690, slide the Power

 

shown below. The indicator light first flashes

 

blue for several seconds, then:

 

flashes blue (if paired and connected with

 

 

another device)

 

becomes steadily blue (if ready to be

 

 

paired)

 

To turn OFF your H690, slide the Power

 

switch away from the power symbol. The

 

indicator light will turn off.

IMPORTANT:

 

 

Be sure to first follow the

 

Indicator

Quick Start Guide

 

 

Light

on the reverse side

 

 

of this guide

 

 

to complete initial setup

 

Power

of your H690.

 

 

 

Switch

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Motorola 6809521A35-B Troubleshooting, TURNING H690, On And Off, Be sure to first follow the, My headset will not charge