Troubleshooting
The suggestions below should solve most problems you might encounter while using your phone. If you still have difficulty after trying these suggestions, visit us on the web at www.motorola.com/cordless.
If the phone does not work at all:
•Make sure the power cord is plugged firmly into the base unit and electrical outlet.
•Make sure the phone cord is plugged firmly into the base unit and the telephone wall jack.
•Make sure the battery is properly inserted and fully charged. LOW BATTERY appears on the display when the battery needs charging.
If there is no dial tone:
•First, try all the suggestions above.
•If you still do not hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone, contact your local telephone company.
If there is noise, static, or a weak signal when you are away from the base unit:
•You may be out of range. Either move closer to the base unit, or relocate it.
•The layout of your home may be limiting the range.
If there is noise, static, or a weak signal even when you are near the base unit:
•Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.
SD7501/02 User Guide
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