cd160.bk : notes.fm5 Page 47 Monday, January 19, 1998 10:32 AM
What to do if...
You can’t switch your phone on | Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See ‘Important Battery |
| Information’. |
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You can’t make calls | Check the antenna. Is it fully extended? |
| Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in |
| a building, move closer to a window. |
| Check the Network Selection settings. Try Manual Selection, or try another network. See ‘Network Search’. |
| Check your Operator coverage map. |
| Is Restricted displayed? Check the Call Barring and Fixed Dialling settings. |
| Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your Service |
| Provider. See ‘Set Total Charge Limit’. |
| Has a new SIM card been inserted? Check that no new restrictions have been imposed. |
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You can’t receive calls | Check the antenna. Is it fully extended? |
| Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in |
| a building, move closer to a window. |
| Check the Call Diversion and Call Barring settings. |
| Check the Ringer settings. If it is off, there is no audible alert. See ‘Ringer On or Off’. |
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Your phone won’t unlock | Have you inserted a new SIM card? Enter the new PIN code. See ‘Entering Your SIM Card PIN Code’. |
| Do you have a replacement phone? Enter the default phone unlock code - 1234. |
| Have you forgotten the unlock code? Press Mto change the unlock code (you will need your security code). |
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Your PIN is blocked | Enter the PIN unblocking code supplied with your SIM card (see ‘Unblocking Your Phone’). |
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Your PIN2 is blocked | Enter the PIN2 unblocking code supplied with your SIM card (see ‘Change SIM PIN2 Code’). |
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Your SIM card won’t work | Is the card inserted the right way round? See ‘SIM Card Insertion’. |
| Is the gold chip visibly damaged or scratched? Return the card to your Service Provider. |
| Check the SIM contacts. If they are dirty, clean them with an antistatic cloth. |
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...What to do if | 47 | English |
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