Motorola cellular phone Troubleshooting

120

Troubleshooting

Question Answer

I pressed the

power button, but

nothing happened.

What’s wrong with

my phone?

Be sure to press and hold the power button until the

display appears and you hear an audible alert. If nothing

still happens, check that you have installed a battery and

that the battery is charged. For more information about

batteries and charging see the sections on batteries

starting with “Installing and Removing Batteries” on

page 20.

My battery didn’t

last as long as I

expected. What

can I do to extend

battery life?

Your battery’s “talk-time” and “standby-time” are

relative measurements of the battery’s capacity. The

more you talk on the phone, the less standby-time you

have, and vice versa.

To get the most from your battery, allow it to charge

fully. To charge the battery to 100% of its capacity, leave

it in the charger for an extra hour after the charger’s light

turns green.

You can also turn off the Power/Status Indicator to

extend battery life.

Certain features demand power from your battery and

reduce battery life. If you have selected the Automatic

Display of Individual Call Timer feature, the display uses

battery power to remain active during each call. Turn this

feature off to conserve battery energy. (See “Displaying

the Individual Timer Automatically” on page 72 for more

information on this feature.)

Use only batteries that are compatible with your phone.

Exposing your battery to extreme temperatures—below

-10°C (14°F) or above 45°C (113°F)—can shorten battery

life. Batteries are especially sensitive to high

temperature extremes. As a good rule, always take your

phone with you when you leave your car.

The display says,

“Locked.” How do I

unlock my phone?

Enter the last three digits of your cellular number. If that

doesn’t work, use the factory preset lock code: 123. If

all else fails, call your service provider (the company that

sends you your monthly cellular bill). (See “Locking/

Unlocking Your Phone” on page 85 for more information

on Security Features.)

TDMA.book Page 120 Tuesday, November 2, 1999 9:54 AM

Contents

Main Welcome Contents Page Page Page Safety Information Exposure to Radio Frequency Signals Antenna Care Phone Operation Batteries Tip on Efcient Operation Normal Operation Driving Electronic Devices Pacemakers Posted Facilities Hearing Aids Vehicles Other Medical Devices Aircraft Blasting Areas Potentially Explosive Atmospheres For Vehicles Equipped with an Air Bag Overview Package Content Options Phone Overview Page Page Understanding the Guide Key Presses f 0 7 c 0 , 7 , and then c Prompts and Messages Page Using the Battery Storing and Disposing of Batteries Removing and Attaching Battery Covers Removing the Battery Cover Attaching the Battery Cover Installing and Removing Batteries Installing a Battery 1. Removing a Battery 2. Battery Talk-Time and Standby-Time Talk-time Standby-time Checking Battery Levels Battery Level Indicator Y X Charging Batteries Using the Internal Charger Using the Desktop Charger Desktop Charger Indicator Lights Yellow Battery Charging Tips Red Green Flashing yellow Flashing red Quick Change Power Source Charge Times Page Using the Phone Turning the Phone On and Off What You Will See Reading the Indicators Signal Strength Indicator (1) B E N M Voice Message Waiting Indicator(7) O Battery Level Indicator (8) VibraCall Alphanumeric Display (9) Alert Indicator (10) Power/Status Indicator Standby Mode Storing Your Phone in Its Holster Viewing Your Phone Number Placing a Call Ending a Call Receiving a Call Unanswered Call Indicator XX Terminating the Ring or Vibrate Indicator Using the Smart Button Selecting Items in the Display Toggling Features On and Off Entering the Menu System Placing and Ending a Call Redialing a Number Automatic Redial Controlling Volume Adjusting Volume Muting the Microphone Selecting Silent Vibration Mode Using Phone Memory Making the Most of Memory memory location Storing Names and Numbers How to Store Phone Numbers The symbol in your display represents the Smart Button. How to Enter Letters and Numbers How to Enter a Name Page Clearing a Phone Memory Entry Clearing an Entry by Name Clearing an Entry by Location Number Shortcuts for Recalling Phone Book Entries Using Speed Dial Using the Turbo Dial Function Making Notes on the Scratchpad Entering a Number in the Scratchpad Storing Numbers During a Call Using the Menu System Introducing the Menu Features FLR TUH Navigating the Menu Road Maps Managing Recent Calls Road Map for Recent Calls About Recent Calls Page Reviewing Received Call Getting to Recent Calls 2. F G Reviewing Dialed Calls Getting to Recent Calls 2. Clearing Caller Line ID Managing the Phone Book Road Map for Phone Book Recalling an Entry by Name Recalling an Entry by Location Storing with the Menu Storing and Placing Numbers with Pause Dialing Pause Dialing pauses Entering a Pause in a Number You can store up to 32 digits, including pauses. Placing a Call with Pauses Storing and Placing Numbers for Calling Card Information Storing Calling Card Information Page Placing a Calling Card Call Editing a Memory Location Page Assigning an Individual Ring Style to a Phone Book Entry Page Timing Your Calls Road Map for Call Timers Viewing the Individual Call Viewing the Resettable Call Viewing the Cumulative Resetting the Timer Displaying the Individual Timer Automatically Setting the One-Minute Audible Timer Setting the Repeating Audible Timer Setting the Single Timer Adjusting Tone Controls Tone Controls Road Map for Tone Controls To enter the menu system: Press f, then press =. or Press f 1. Selecting Call Alert Type 8 Getting to Tone Controls 2. Selecting Message Alert Type J W V K Selecting a Ring Style Turning Keypad Tones On and Off Getting to Tone Controls 2. Turning Scratchpad Tones On and Off Using Lock/Security Features Road Map for Lock Security Page Locking/Unlocking Your Phone Locking Your Phone Automatically Locking Your Phone Manually LOCK is printed on the key, as a reminder. Activating Priority Calling Viewing and Changing the Lock Code Viewing the Lock Code Changing the Lock Code Getting to Secure Options 2. Restricting Call Placement Selecting a Service Level Service Level Settings Page Resetting All Options Getting to Secure Options... 2. 3. 4. Clearing All Stored Information Page Page Phone Options Road Map for Phone Options To enter the menu system: Press f, then press =. or Press f 1. Start: Activating Pager Mode 3. Viewing Your Own Number Switching Between Numbers 3. Reviewing Feature Settings Activating Automatic Hands-Free Getting to Call Options 4. 3. Activating Multiple Key Answer Deactivating Open to Answer Getting to Call Options 4. 3. Activating Automatic Answer Selecting Battery Options Status Light Displaying System Identication Selecting Language Using the Message Center Message Center Road Map for Message Center Voice Mail Alerts Dialing Voice Mail From the Voice Mail Alert Screen From the Message Center Getting to Voice Mail Reading Text Messages How Your Phone Receives Message Alerts New Message Alerts Short Message Indicators Selecting and Reading Short Messages Getting to Text Messages 2. Initiating a Call Back Locking and Unlocking a Message Clearing Messages Clearing the Current Message Clearing All Messages Editing the Voice Mail Number Getting to Message Center Options 2. Setting the Scrolling Speed Reference Information Accessory Options Lithium Ion Batteries Vehicle Power Adapter Desktop Charger (AC Adapter required) Charger Insert Holster Headset Easy Install Hands-Free Car Kit Timeport Clip-On Organizer Accessory Limited Warranty Information Troubleshooting Page Glossary A C D E F H I L M N P R S T V Page D E F G H M N O P R S T U V Patent Information