Troubleshooting

Symptom

Try This:

 

 

No Power

Recharge or replace Li Ion battery.

Reposition or replace Alkaline batteries.

 

 

 

 

Make sure Push to Talk is completely pressed while

Message not

transmitting.

Recharge, replace, and/or reposition batteries.

transmitted

Verify the transmit light is illuminated while speaking.

 

 

Verify Channel, Frequency, and Code settings are correct.

 

 

Hearing other

 

noises or

Frequency may be in use. Change on all radios if possible (see

conversation on

page 28 and 29).

a channel

 

 

 

Poor audio

Bandwidth does not match. For optimal audio quality when

communicating with _Series radios, the bandwidth of other

quality

radios should be set to 12.5 kHz, if possible.

 

Troubleshooting

35

Troubleshooting

36

Symptom

Try This:

 

 

 

Steel and/or concrete structures, heavy foliage, buildings, or

Limited talk

vehicles decrease range (see page 22). Check for clear line of

sight to improve range.

range

Wearing radio close to body such as in a pocket or on a belt

 

 

decreases range. Change location of radio.

 

 

 

Confirm radios have the same channel, frequency, and

 

interference eliminator code settings (see page 26).

Message not

Recharge, replace, and/or reposition batteries.

received

Move to another location. Obstructions and operating indoors or

 

in vehicles may decrease range.

 

Verify radio is not in scan mode (CLS1410 only, see page 24).

 

 

Heavy static or

Radios are too close. They must be at least 5 feet apart.

Radios are too far apart or obstacles are interfering with

interference

 

transmission.

 

 

Keypad locked

Unlock by holding Sfor 3 seconds.

 

 

Low batteries

Recharge or replace batteries. Extreme operating temperatures

affect battery life.

 

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Motorola CLS1110 CLS1410 manual Troubleshooting, Symptom Try This