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Eiki QXXAVC922---P Troubleshooting, The computer cannot connect projectors Wired LAN, Appendix

Models: QXXAVC922---P

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Chapter 10 Appendix

Troubleshooting

If you have any trouble in setup or operation of the projector, refer to the troubleshooting items and check the relevant matters described.

■The computer cannot connect projectors.

Wired LAN

Is the LAN cable connected to the projector properly?

Are the Link lamp and Access lamp of the LAN terminal lighting properly? Not lighting : The LAN setting of the projector is set “On”?

See “Wired LAN setting” in the projector menu.

The LAN cable is connected to the network HUB properly?

Wireless LAN

Is the WIRELESS indicator on the front panel of the projector lighting? If there are not any problems, confirm the LAN setting again.

If the computer supports Wireless LAN, activate the Network Capture 4 and try to connect with the Easy setting button. Refer to “5. Wireless LAN configuration” ➔“Easy wireless settings” (+p.39).

If the wireless LAN card provides the firewall function itself, set up to disable its function.

■Cannot connect with easy wireless setting function

Depending on the wireless LAN card or computer, this easy wireless setting function may not be available.

■Wireless LAN Connection cannot be established.

AdHoc Mode:

When selecting LAN4(factory default setting)

Check each item in the Wireless Setting menu of the projector as follows:

*IP Address	Is the address appropriate? Should not be the same as the other IP address.
*Sub net	Should be the factory default value, 255.255.0.0.
*Gateway	Should be the factory default value, 255.255.255.255
*Network Type	Should be AdHoc mode
*ESSID/SSID	Should be the same as the setting of computer
	->Check the setting for the computer

*Is the Wireless channel set as 11 both for the computer and the projector? -> The factory default channel of the projector is 11.

*WEP (Wired Equivalent Privacy) Should be disabled.

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Eiki QXXAVC922---P owner manual Troubleshooting, The computer cannot connect projectors Wired LAN, Wireless LAN, Appendix

Contents

Wired and Wireless Setting Projector Set-up and Operation Network Capture Network Viewer Moderator FunctionNetwork Set-up and Operation Owner’s ManualCompliance Federal Communications Commission NoticeFor Canadian Users FCC WarningEnglish Safety instructions CAUTION IN USING THE PROJECTOR VIA NETWORKSCAUTION IN USING NETWORK FUNCTION Caution about Radio WaveTable of contents 2. Setup procedures4. Wired LAN configurations 5. Wireless LAN configurations7. Controlling the projector 8. Network capture functions9. Network viewer functions 10. AppendixOperating environment and configuration Required operating environment for computersNetwork specifications of the projector Wireless LANLAN Terminal ComplianceChapter 1. About LAN functionsLAN functions and the features Image projecting system via LANFlow of Image Transfer Chapter 1 About LAN functionsAn example of the connection An example of the connectionThe illustration below shows an example of the projection via the LAN 2.0 1.5 1.0 0.5 0.0LAN connection modes Chapter 1 About LAN functionsOperate the computer mouse with the remote control LAN connection modesChapter 1 About LAN functions 2. Setup procedures This chapter describes how to install the NetworkCapture 4 software and how to set up the networks ChapterSTEP 1 Install the software on computers LAN and set the configurationSTEP 3 Network Configuration has completed Select Wired LAN or Wireless LAN then connect theNetwork Viewer & Capture 4 installation Installing the softwareInstalling the software Chapter 2 Setup procedures 3 Click Finish to complete the installationInstalled software Network CaptureNetwork Viewer 4 File Converter Network Viewer 4 Program EditorFile Converter 2 installation Installed software and placesChapter 2 Setup procedures Network Viewer 4 File Converter3. Names and functions of the operation screen ChapterNetwork connection standby display Chapter 3 Names and functions of the operating screenNetwork Capture 4 window Parts Names and Functions of the ScreenNetwork Capture 4 window Note on Windows VistaUsing the multiple network adaptors Chapter 3 Names and functions of the operating screen4. Wired LAN configurations ChapterConnecting to the LAN line Network environment settingsSetting Procedure Chapter 4 Wired LAN configurationsNetwork environment setting 4. Press SELECT buttonConfirming the operation Chapter 4 Wired LAN configurationsNetwork Projector list Specify IP button Confirming the operationSearch specified IP address window Wired factory default Network PIN codeNetwork information Chapter 4 Wired LAN configurationsWired LAN factory default settings Wired LAN factory default settingsChapter 4 Wired LAN configurations 5. Wireless LAN configurations ChapterSetting procedures Setting the network environmentChapter 5 Wireless LAN configurations Setting the network environment ed buttons. Move to the next character with the Point 7 8 buttonsNotes when entering characters Configuring security with the projectorChapter 5 Wireless LAN configurations Configuring security with the projector Use of security type WEPChapter 5 Wireless LAN configurations Use of security type WPA-PSK, PWA2-PSKAvailable PSK key characters Setting Procedures Easy wireless settingEasy wireless setting Wireless factory default Computer environment and Wireless LAN connectionChapter 5 Wireless LAN configurations Network PIN codeWIRELESS indicator display WIRELESS indicator displayChapter 5 Wireless LAN configurations Wireless LAN factory default settingsFactory default settings for LAN4, LAN5, and SIMPLE as follows 6. Basic setting and operation ChapterSelect a display mode and login Chapter 6 Basic setting and operationSTANDARD MODE LIGHT MODEDisplay of main setting page z Main setting page in the Standard Mode displaySetting page Starting up the browserHow to use the setting page x Main setting page in the Light Mode displaySetting Pallet Sub menu tab Page numbersType of the setting pallet How to use the setting pageText box setting Pull-down menu settingInitial setting Chapter 6 Basic setting and operationSwitches PJLink password authentication on or off Password for PJLink functionNetwork PIN code setting PJLink and password settingInitial setting Whats PJLink?Date and time setting Auto settingManual setting Chapter 6 Basic setting and operationSetting of LAN Network configurationNetwork configuration Chapter 6 Basic setting and operation 4. To apply the setting, press Set button. The network of the proConfiguring wireless LAN setting Configuring wireless LAN setting and security settingConfiguring wireless LAN setting and security setting Notes for entering characters Configuring wireless LAN security settingChapter 6 Basic setting and operation E-mail setting 1 Setting SMTP server and administrator addressE-mail setting Description3 Option selection for sending alert mail 2 Registering and deleting E-mail addressesChapter 6 Basic setting and operation Examples Type and contents of alert mail When internal PJ temperature is too highWhen internal PJ power circuit is failed E-mail settingWhen lamp corres. value reaches preselect use time When PJ lamp replacement time is reachedChapter 6 Basic setting and operation SNMP setting SNMP settingDescription Enter user name of the projector etc. optionalCheck and delete the trap address Chapter 6 Basic setting and operationTrap Trap check/deleteTrap option setting SNMP settingUp to 99,999 hours can be set for the time setting item Auto Display setting and control page 3+p.123Chapter 6 Basic setting and operation 7. Controlling the projector ChapterPower control and status check Chapter 7 Controlling the projectorPJ status PJ tempPower control and status check 1. Select “Setting” from the Projector menu2. Select “Standby mode” from the Setting menu and set it as “Normal” About projector conditionInput ControlsChapter 7 Controlling the projector System Available selection at the RGBPC analog inputAvailable selection at the RGBPC digital input Available selection at the Video/S-video/Scart inputImage adjustment Input sourceImage mode Chapter 7 Controlling the projectorSound Adjusts the sound volume from the speakersControls DescriptionPC adjustment Resets the PC adjustments to the previous levelsStores the PC adjustment values. Select a mode no Clear the PC adjustment values. Select a mode noSetting up the projector Setting up the projectorScreen mode Input sourceChapter 7 Controlling the projector Descriptiondisplay menu DescriptionLamp counter resetting Reset the time after lamp replacedDescription DescriptionTimer setting How to set the timerTo set the timer event at the same time everyday or every week To set the timer event on specified dateCheck the timer events Change the event modeTimer setting 2 Set an execute timeNotes on timer setting Chapter 7 Controlling the projectorEvent EventProjector information Projector informationItems DescriptionIndication of the lamp status Chapter 7 Controlling the projectorStatus ItemsControlling and setting the multi-projectors Multi-controlExample of multi control Multi-controlStart/stop the multi control Multi control settingChapter 7 Controlling the projector Register the projector Confirmation of registered projectorMulti-control ItemsChange the mode of the registered projector StatusChapter 7 Controlling the projector ModeCheck & Change page in the light mode Setting all togetherControlling all together Changing the control mode Deleting the registered IP addressViewer auto setting all together Chapter 7 Controlling the projectorChapter 8. Network capture functionsReal Time Capture Network Communication Moderator Function About Network Capture function Start up the Network CaptureReal Time Capture +p.89 Network Communication +p.94Commands on the task bar About Network Capture functionMenu during Real time capturing Menu during Network CommunicationParameter set up Chapter 8 Network capture functionsItems DescriptionUsing the Real Time Capture Using the Real Time CaptureRegistering the computers 1 Control by the computer Chapter 8 Network capture functionsUsing the real time capture 2 Control by the web browser3 Control by the projector Chapter 8 Network capture functionsSetting condition Example of advanced useUsing the real time capture PC1 PC2Chapter 8 Network capture functions Using the Network CommunicationCapture Using the Network Communication Settings before using the Network Communication2 Subject computers are registered to the projector Menu tree Description of capture editing windowChapter 8 Network capture functions MenuCommand Tool Tool bar button namesBar of Sub PC Color tool bar Attribute tool barHow to use the Network communication How to acquire and release the editing authorityStart the communication Join the communication only for Sub PCSetting of the drawing tool attribute How to use the Network communicationEdit capture image Drawing figuresDrawing letter Letter attribute settingChapter 8 Network capture functions Network Communication operation and change of state Network Communication operation and change of statePreparation On the CommunicationChapter 8 Network capture functions Executing the forcing modeDescription Moderator function Moderator functionProjector ModeratorPreparation for using the moderator function Normal mode application windowModerator mode application window Chapter 8 Network capture functionsUsing the moderator function Description of application windowModerator operation Client operationUnregister moderator status Moderators password setting upChapter 8 Network capture functions Error information Error informationError messages Cause and correspondingChapter 8 Network capture functions 9. Network viewer functions Chapter1 How to use the Network Viewer 4 File Converter Creating the available data Network ViewerStart up and quit the File Converter Chapter 9 Network viewer functionsCommand Tool Button Creating the available dataMenu Tree MenuChapter 9 Network viewer functions To select two or more files at once, press and holdSetting of output destination and conversion mode Conversion modeOutput destination FolderCreating the available data 2 How to use the Network Viewer 4 File ConverterChapter 9 Network viewer functions Creating a program file Program Editor Procedure of making programCreating a program file Program Editor Chapter 9 Network viewer functions 4 Click New button 5 Enter a program name and click Add buttonChange the program fileSetting up the display order and time of the images Creating a program file Program EditorImage frame on the index window Chapter 9 Network viewer functionsThe limitation of the Program file Example of the created program selectionCreating a program file Program Editor Using the Network Viewer function 1 Control by the web browserCondition to use the Network Viewer function Chapter 9 Network viewer functions2 Setup the setting page 1 of the Visual display 3 Setup the setting page 2 of the Selection DisplayUsing the network viewer function 1 IMPORTANT NOTICEChapter 9 Network viewer functions ButtonOperation Go to the preceding start up image in4 Auto Display setting and control page Using the network viewer functionError information 2 Control by the projectorDescription Error typeUsing the network viewer function 4 To stop the display, select Disconnect and then press SELECT buttonChapter 9 Network viewer functions Use of telnet Web browser setting Firewall setting Troubleshooting 10. AppendixTerminology ChapterControl Use of telnetChapter 10 Appendix Command list table Use of telnetWeb browser setting Active Script/JavaScript enableFlash Player enable Proxy settingActiveScript setting Flash Player enableWeb browser setting ActiveX controls and plug-ins settingProxy setting Flash Player Add-on settingUsing proxy server Not using proxy serverJavaScript Setting Flash Player Plug-in settingNetscape Navigator Flash Player enableProxy setting Using proxy serverNot using proxy server Chapter 10 AppendixFirewall setting Firewall settingTroubleshooting The computer cannot connect projectors Wired LANWireless LAN Cannot connect with easy wireless setting functionInfrastructure Mode TroubleshootingCannot start up the browser Why doesn’t the computer screen appear on the projected screen? Network captureCannot be turned on/off with the web browser Chapter 10 AppendixSpeed of playing back images are very slow TroubleshootingNetwork Viewer File ConverterImages from the file server don’t appear on the screen? I cannot make a new program fileTroubleshooting DHCP server Dynamic Host Configuration Protocol ESSID Extended Service Set IdentifierWEP Wired Equivalent Privacy Wi-Fi the Standard for Wireless FidelityTerminology NETWORK OWNERS MANUAL U.S.ADeutschland & Österreich China