9.Help

Charging

The icon is not scrolling when the handset is placed on the base

Bad battery contact – move the handset slightly

Dirty contact – Clean the battery contact with a cloth moistened with alcohol

Battery is full – no need to charge

Calls

No dialling tone

No power – check the connections. Reset the phone: unplug and plug back in the mains

Batteries are empty – charge the batteries for at least 24 hours

You are too far from the base – move closer to the base

Wrong line cable – use the line cable provided

Line adaptor (when needed) is not connected to the line cord

– connect the line adaptor (when needed) to the line cord

Poor audio quality

The base is too close to electrical appliances, reinforced concrete walls or metal doorframes – move the base at least one metre away from any electrical appliances

The

icon is blinking

Handset is not registered to the base – register the handset to the base

You are too far from the base – move closer to the base

Switch OFF the Eco mode.

No ring tone

The ring tone is deactivated.

Increase the volume.

Caller Line Identification (CLI) service does not work

Check your subscription with your network operator

Phonebook

A phonebook entry cannot be stored

The phonebook is full. Delete an entry to free memory

Display

No display

Try recharging or replacing the batteries.

Try disconnecting and connecting the base power supply.

If LED is not lit up, then try disconnecting and connecting the base power supply.

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Help

 

 

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Motorola D1002, D1004, D1003, D1001 manual Help