9.Help
Charging
The icon is not scrolling when the handset is placed on the base
•Bad battery contact – move the handset slightly
•Dirty contact – Clean the battery contact with a cloth moistened with alcohol
•Battery is full – no need to charge
Calls
No dialling tone
•No power – check the connections. Reset the phone: unplug and plug back in the mains
•Batteries are empty – charge the batteries for at least 24 hours
•You are too far from the base – move closer to the base
•Wrong line cable – use the line cable provided
•Line adaptor (when needed) is not connected to the line cord
– connect the line adaptor (when needed) to the line cord
Poor audio quality
The base is too close to electrical appliances, reinforced concrete walls or metal doorframes – move the base at least one metre away from any electrical appliances
The | icon is blinking |
•Handset is not registered to the base – register the handset to the base
•You are too far from the base – move closer to the base
•Switch OFF the Eco mode.
No ring tone
•The ring tone is deactivated.
•Increase the volume.
Caller Line Identification (CLI) service does not work
Check your subscription with your network operator
Phonebook
A phonebook entry cannot be stored
The phonebook is full. Delete an entry to free memory
Display
No display
•Try recharging or replacing the batteries.
•Try disconnecting and connecting the base power supply.
•If LED is not lit up, then try disconnecting and connecting the base power supply.
34 | Help |
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