Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status

Message Description

Messages

 

 

 

Number Not in

The number that you entered is not

Service

valid.

 

User Not

The phone that you called is either

Available

busy, out of coverage, or turned off.

Please try again later.

 

User Not

The person that you called has not

Authorized

purchased this service.

 

Please Try

This service is temporarily not

Later

available. Please try again later.

 

Service

This service was restricted by your

Restricted

service provider, or this service was not

purchased.

 

Service Not

You are either out of coverage or

Available

having problems with provisioning.

 

 

 

Status

Message Description

Messages

 

 

 

System Busy

The system is experiencing heavy

 

traffic. Please try again later.

Service

This service cannot be enabled

Conflict

because an incompatible service has

already been turned on.

 

Please Try

An error occurred. Please try again.

Again

 

Wrong PIN

You have entered an incorrect PIN

 

number.

Please Enter

You have inserted a SIM card that will

Special Code

not work with a your service provider

phone. Contact Customer Care if you

 

 

believe this is a valid SIM card.

Self Check

A fault was detected with your phone. If

Error + Number

this error recurs, note the error code

Code

and contact Customer Care.

 

Self Check Fail

An operational fault was detected with

+Number Code your phone. Note the numeric code, turn your phone off, and contact

Customer Care.

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Motorola i710 manual Understanding Status Messages, Status Message Description Messages