Turning the PIN Requirement On and Off
When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on your handset.
Note: If a SIM PIN is required, your handset will not function until the SIM PIN is entered, except for making emergency calls.
When the PIN requirement is off, your handset can be used without entering a PIN.
Important: When the SIM PIN requirement is off, the personal data on your SIM card is not protected. Anyone can use your handset and access your personal data.
1From the main menu, select Settings > Security >
SIM PIN.
2Select On or Off.
3Enter the current SIM PIN.
4Press A under Ok.
Unblocking the PIN
If you enter your PIN incorrectly 5 times, your SIM card is blocked. To unblock your SIM card, you must contact your TELUS Mobility Client Care to get a PIN Unblock Key (PUK).
SIM Card Security
Important: If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact TELUS Mobility Client Care. Except for making emergency calls, your handset will not function with a blocked SIM card.
To unblock the PIN:
1Press * # m 1.
2At your TELUS Mobility representative’s request, provide the information needed to give you a PUK code.
3Select Unblock PIN.
4Enter the PUK code.
5Enter a new 4- to
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If you entered the codes properly, SIM Unlocked appears on the display.
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