SURFboard R

Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting

Removing Operating System (O/S) Files

1

Be sure the SB4100 modem is

 

disconnected from your computer.

2

Insert the SB4100 CD into the CD drive.

3

On the Windows Desktop, click Start.

4

Select Run.

5

Type in your CD drive and then

 

\remove.exe.

 

Example: D:\remove.exe.

6

Click OK and the remove program

 

automatically runs. An operations

 

message and the O/S name display above

 

the Operations box.

7

If the O/S is not supported, the remove

 

utility is disabled. Go to step 10.

8

If an O/S is supported, click

 

Remove Driver.

 

Each step displays in green indicating the

 

file is being removed. If a file cannot be

 

located, the remove process fails and

 

displays the step in red.

 

A file could be missing if the original USB

 

installation process was interrupted and

 

the files were not fully installed.

9

Click About to view files and registries that

 

can be removed manually in Microsoft

 

Explore. This screen also provides more

 

information on the function of the USB

 

Driver Removal application.

10

Click Exit.

TM

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Motorola SB4100 manual Removing Operating System O/S Files, Files were not fully installed