Troubleshooting
The suggestions below should solve most problems you might encounter while using your phone. If you still have difficulty after trying these suggestions, visit us on the web at www.motorola.com/cordless.
The system does not respond at all
•Make sure the base unit is plugged into an electrical outlet (or a surge protector that is plugged into an electrical outlet).
•Charge the battery — it may not have a sufficient charge for the page test.
•Verify that you have installed Windows Live Messenger on you PC. If you receive a Check PC Phone Driver message, you have not installed the software. Go to http://get.live.com/messenger/overview for the files.
•See the section on Registering and Deregistering Your Handset.
There is no dial tone
•Make sure the power cord is plugged firmly into the base unit and electrical outlet.
•Make sure the phone cord is plugged firmly into the base unit and the telephone wall jack.
•Make sure the battery is properly inserted and fully charged.
•If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone, contact your local telephone company.
T3101 User Guide
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