Mr. Coffee BVMC-KG5 Service and Maintenance, Warranty Information, U.S. 1-800-MR COFFEE Canada

Models: BVMC-KG5

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Service and Maintenance

PROBLEM

SOLUTION

Brewing a partial

De-scale the Brewer (refer to page 13).

cup

 

If you have repeated the de-scale

 

 

procedure on your Brewer two times

 

and the Brewer is still not brewing,

 

contact Customer Service.

Service and Maintenance

If your coffeemaker requires service, do not return it to the store where you purchased it. All repairs and replacements must be made by Sunbeam or an authorized Sunbeam Service Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone numbers to find the location of the nearest authorized service center:

U.S. 1-800-MR COFFEE (1-800-672-6333)

Canada 1-800-667-8623

You may also visit our web site at www.mrcoffee.com for a list of service centers.

To assist us in serving you, please have the coffeemaker model number and date of purchase available when you call. The model number is stamped on the bottom metal plate of the coffeemaker.

We welcome your questions, comments or suggestions. In all your communications, please include your complete name, address and telephone number and a description of the problem.

Visit our web site at www.mrcoffee.com and discover the secret to brewing the perfect cup of coffee. You will also find a rich blend of gourmet recipes, entertaining tips and the latest information on MR. COFFEE® products.

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WARRANTY INFORMATION

1-YEAR LIMITED WARRANTY

Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.

This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and conditions of this warranty.

This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair

or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.

What are the limits on JCS’s Liability?

JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.

Except to the extent prohibited by applicable law, any implied

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BVMC-KG5_11ESM1.indd 17-18

11/11/11 4:00 PM U.S. 1-800-MR COFFEE (1-800-672-6333)

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Mr. Coffee BVMC-KG5 user manual Service and Maintenance, Warranty Information, U.S. 1-800-MR COFFEE Canada