Chapter 4 - Troubleshooting

ISDN LOG

The ISDN Log utility provides six functions including: Start/Stop, Save, Clear, Print, Option and Close. The following figure (figure 4-1) shows a typical log screen. The upper text box of the Log dialog box displays ISDN communication information information and the bottom section of the screen displays statistical details of the D and B-Channel events.

•In Windows 98, run LOG32.EXE in the Windows directory.

•In Windows NT, run LOG32.EXE located in \WINNT\SYSTEM32.

•In Windows 2000, right click on the STATS.EXE icon on the task bar and select Log.

Figure 4-1. The ISDN Log

START/STOP: Begins or ends data logging.

SAVE: Saves the entire log history contents to a file. This file can be e-mailed or printed and faxed to our technical support center.

CLEAR: Clears the Log contents. You may want to save the data before erasing it.

PRINT: Sends the Log contents to the printer.

OPTION: The Options dialog box allows you to select specific line information for the ISDN D channel, B channels and CAPI messages to include in the Log.

CLOSE: Terminates the ISDN Log function.

Enable Show statistic to display the bottom section of the log as shown in figure 4-2. Information pertaining to the ISDN D channel is presented in a manner similar to that of a protocol analyzer. The information for the ISDN B channels and CAPI is presented in Hex format.

Figure 4-2. Options Dialog Box

MT128ISA/PCI

30