Table of Contents

Contents

 

Chapter 1 – Product Description and Specifications

4

Product Description

4

Safety

4

General Safety

4

RF Interference Issues

4

Installation Instructions for Hazardous Locations

5

Vehicle Safety

5

Maintenance of Your Modem

5

Your Responsibility

5

Package Contents

5

Specifications

6

Functions – GSM Modes

6

Electrical Characteristics

7

Antenna/RF Specifications

7

Interfaces

8

LEDs

8

RS232 15-Pin Connector Pinout

8

AT Command Information

8

Chapter 2 – Activation and Installation

9

Step 1 – Activate Your Wireless Account

9

Step 2 – Insert the SIM Card into the Holder

9

Step 3 – Hook up the Antenna, Serial Cable, and Power

10

Step 4 – Optional – Attach the Modem to a Flat Surface

12

Step 5 – Install the Modem Driver

13

Chapter 3 – Using Your Wireless Modem

14

Phone Numbers for the Wireless Modem

14

Examples of Useful AT Commands

14

Verifying Signal Strength

14

Checking Network Registration and Roaming Status

14

Checking the Modem’s Identity

14

Establishing a Voice Call

15

Establishing a Circuit-Switched Data (CSD) Connection

15

Answering a Circuit-Switched Data (CSD) Connection

15

Using Short Message Services (SMS)

16

SMS Examples

17

Internet Access

19

Connecting to the GPRS Network for Internet Access

19

Mobile PhoneTools

21

Chapter 4 – Troubleshooting and Frequently Asked Questions

22

Troubleshooting Examples

22

Frequently Asked Questions

23

Chapter 6 – Reference Information

25

Wireless Modem Reference Information

25

Data Cable Diagram – No Voice

25

Data Cable Diagram – with Voice

26

Fused DC Power Cable Dimensions

26

How to Change the Fuse

26

Appendix A – Warranty and Repairs

27

Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement

29

Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide

3

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Multi-Tech Systems F2, MTCBA-G-F1 manual Contents