Appendices

encrypted. GSM uses special encryption keys, which are synchronized between the Subscriber Identification Module (SIM) card and the GSM network. Most network operators will provide corporate customers with dedicated connection into the corporate LAN, thus bypassing the POTS network, and interconnection charges. If this connection is ISDN, then the benefits of quick call set-up and tear-down can be utilized.

Group 3 Fax. Using fax software, mobile users can send and receive faxes as if they are actually in their office.

GSM Data Support

For any organization, supporting its information technology users is a key issue. This is especially true for mobile workers who do not have full-time access to hands on help. Many of the support issues for GSM data users will be the same as those for PC Card modem users. However, because GSM data involves a number of different technologies working together, there are a number of different companies to turn to for support when problems occur. Including the:

GSM network operator

Airtime service provider

GSM handset manufacturer

PC Card manufacturer

Notebook manufacturer

Software vendor

There are three key areas where problems are likely to be encountered for first time GSM data users:

Installing the PC Card. As with any PC Card product, problems can be experience when first installing the PC Card.

Supporting the PC application. It is important to ensure that the software you wish to use with GSM data is capable of working with GSM. Today the most popular software applications will work with GSM data.

Enable data for the handset. GSM data users require a separate data and fax number from their voice number to let them receive data and fax calls. It is important to verify with your airtime service provider or network operator that data has been enabled for the handset.

One of the key benefits of GSM data is the ability to ‘roam’ internationally. This can, however, present new support issues for users. It is important to ensure that roaming agreements are in place for both voice and data (some network providers have agreements that are for voice-only roaming). When selecting a GSM data solution to be used for roaming, ensure that the vendor can provide a level of worldwide support. This helps reduce the amount of time it takes to resolve any problems that occur when roaming.

GSM uses a technique called Time Division Multiple Access (TDMA) to divide the radio channel into

8 different time slots, 7 for voice or data calls, and 1 channel for call progress and control information. Under normal operation a voice or data call would use one of these time slots.

MTSGSM

63

Page 63
Image 63
Multi-Tech Systems MTSGSM manual GSM Data Support

MTSGSM specifications

Multi-Tech Systems MTSGSM is a versatile and robust telecommunications device designed to leverage GSM (Global System for Mobile Communications) technology for various applications, primarily in the field of data communication. The MTSGSM serves as a critical component in enabling remote communication capabilities across multiple sectors, including telecommunications, transportation, utilities, and security.

One of the standout features of the MTSGSM is its ability to provide reliable GSM connectivity, making it an ideal solution for enterprises that require a dependable mobile data connection. The device supports GPRS (General Packet Radio Service) and SMS (Short Message Service), allowing for efficient data transmission and messaging functionality. This dual capability enables businesses to implement a range of applications, from simple remote monitoring to complex machine-to-machine (M2M) communication systems.

In terms of its technological attributes, the MTSGSM is equipped with a powerful embedded processor that ensures high performance and low latency. This processing power enables the device to handle multiple simultaneous connections and data streams, which is vital for applications requiring real-time data exchange such as telemetry, alarm systems, and asset tracking.

Another significant characteristic of the MTSGSM is its modular design, which allows for easy integration into existing systems. The device features a variety of connectivity options, including USB, serial, and Ethernet ports, which facilitate seamless communication with other equipment. This flexibility is crucial for businesses looking to implement GSM technology without overhauling their existing infrastructure.

The MTSGSM is also built with security in mind. It supports various encryption protocols that protect data transmitted over the GSM network. This focus on security is particularly important for industries handling sensitive information, ensuring that data remains secure in transit.

Furthermore, the device is designed for durability and reliability. It operates in a wide temperature range and can withstand harsh environmental conditions, making it suitable for deployment in diverse settings, from remote monitoring stations to urban infrastructure.

In conclusion, Multi-Tech Systems MTSGSM is an essential tool for organizations seeking to harness the power of GSM technology for their communication needs. Its combination of robust features, advanced technology, and security make it a valuable asset for a wide array of applications, ultimately enhancing operational efficiency and connectivity in a rapidly evolving digital landscape.