PARTS ORDERING PROCEDURES
When ordering parts,
please supply the following information:
❒ Dealer account number❒Dealer name and address
❒ Shipping address (if different than billing address) ❒ Return fax number❒Applicable model number❒ Quantity, part number and description of each part ❒ Specify preferred method of shipment:
✓FedEx or UPS Ground
✓FedEx or UPS Second Day or Third Day
✓FedEx or UPS Next Day
✓Federal Express Priority One
✓DHL
✓Truck
Note:Unless otherwise indicated by customer, all orders are treated as “Standard Orders”, and will ship within 24 hours.We will make every effort to ship “Air Shipments” the same day that the order is received, if prior to 2PM west coast time. “Stock Orders” must be so noted on fax or web forms.
Here’s how to get help...
Please have the model and serial number on hand when calling.MQ POWER CORPORATE OFFICE18910 Wilmington Ave. | |
Carson, CA 90746 | FAX: |
Email: mqpower@multiquip.com |
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Internet: www.mqpower.com |
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| PARTS DEPARTMENT |
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| SERVICE DEPARTMENT |
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| TECHNICAL ASSISTANCE |
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| WARRANTY DEPARTMENT |
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For Even More Savings!
(Domestic USA Dealers Only)Extra Discounts!
All parts orders which include complete part numbers and are received by our automated web parts order system, or by fax qualify for the following extra discounts:
| Ordered | Standard | Stock orders | |
via | orders | ($750 list and above) | |
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Fax | 3% | 10% |
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Web | 5% | 10% |
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Special freight allowances when you order 10 or more line items via Web or Fax!**
FedEx Ground Service at no charge for freightNo other allowances on freight shipped by any other carrier.**Common nuts, bolts and washers (all items under $1.00 list price) do not count towards the 10+ line items.
NOTE:DISCOUNTSARESUBJECTTOCHANGEINTERNET: www.mqpower.com
