Helpful Hints

 

Issue

Cause

Solution

 

No power.

1.

Batteries not loaded correctly.

1.

Re-install batteries.

 

 

2.

Dead batteries.

2.

Replace batteries.

Power

 

 

 

 

 

Sudden power

1.

Low battery power.

1.

Replace batteries.

 

 

failure.

2.

Auto Power Off function

2.

Turn Power On.

 

 

 

engaged.

 

 

 

 

 

 

 

 

 

 

1.

Camera not in View mode.

1.

Set camera to View mode.

 

No capture when

2.

BUSY icon appears.

2.

Wait for camera to re-adjust.

 

shutter is depressed.

3.

Memory is full.

3.

Delete images in camera’s memory.

Capture

 

4.

Flash is charging.

4.

Wait for flash icon to stop blinking on OSD.

 

 

 

 

 

Flash does not work.

1.

Flash is set to OFF.

1.

Set flash to AUTO in RECORD of OSD.

Images

 

2.

USB is connected to the camera.

2.

Disconnect the USB cable.

 

3.

Environment is bright enough.

3.

Continue capturing images.

 

 

 

 

 

 

 

 

Image is too bright

1.Exposure(EXP) setting is

1.

Adjust EXP(exposure) setting while capturing

 

Or too dark.

unsuitable.

 

images with up/down arrows Or change EXP

 

 

 

 

 

setting in RECORD category of OSD.

 

 

 

 

 

 

 

 

1.

Camera is not powered on.

1.

Power on the camera.

 

Device not ready

2.

USB not connected properly.

2.

Ensure USB cable is connected.

USB

Or

3.

USB data transfer error.

3.

Unplug and reconnect the USB cable.

Connection failure.

4.

Hardware compatibility problem.

4.

Contact your computer vendor for help.

 

 

 

5.

Insufficient USB power

5.

Ensure USB connects directly to computer

 

 

 

 

 

host port, NOT keyboard or other port.

Transfer

 

1.

Incorrect cable connection.

1.

Reconnect the cables.

Cannot transfer data.

2.

Camera is not turned on.

2.

Turn on the camera.

 

 

 

11

 

 

 

 

 

 

 

 

Delete

CF Card error.

1.

CF Card may not be formatted.

1.

Format card through the OSD function.

 

 

 

you reformat your CF Card.

 

 

 

 

Note: You will delete all data on the CF Card if

 

 

 

 

 

 

E

Mustek GSmart 350 13

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Mustek GSmart 350 manual Helpful Hints, Issue Cause Solution