13

TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR OPEN.

SYMPTOM

 

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot will not light.

No spark at pilot burner

-

check if pilot can be lit by a match

 

 

 

 

 

-

check that the wire is connected to the push button ignitor.

 

 

 

 

 

-

check if the push button ignitor needs tightening.

 

 

 

 

 

-

replace the push button ignitor.

 

 

 

 

 

 

 

 

 

Spark gap is incorrect

- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.)

 

 

 

from the electrode tip and the pilot burner.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

 

 

 

-

check the pilot orifice for blockage.

 

 

 

 

 

-

replace the valve.

 

 

 

 

 

-

call the gas distributor.

 

 

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

 

 

Pilot goes out when the gas knob is re- leased.

System is not correctly purged. - purge the gas line with the glass door open.

 

Out of propane gas

-

fill the tank.

 

 

 

 

Pilot flame is not large enough

-

turn up the pilot flame.

Pilot flame is not engulfing the

-

turn up pilot flame.

thermocouple.

-

replace pilot assembly.

 

 

 

 

 

 

Thermocouple shorting.

-

loosen and tighten thermocouple.

 

 

-

clean thermocouple and valve connection.

 

 

-

replace thermocouple.

 

 

-

replace valve.

Pilot burning; no gas to main burner; gas knob is on 'HI'; wall switch / thermostat is on.

Faultly thermocouple.

-

replace.

Faulty valve.

-

replace.

 

Main burner orifice is plugged.

-

remove stoppage in orifice.

 

 

 

 

 

Faulty thermopile.

-

replace.

 

Faulty themostat or switch.

-

connect a jumper wire across the wall switch terminals; if

 

 

main burner lights, replace thermostat.

 

 

-

disconnect the switch wires & connect a jumper wire across

 

 

terminals 1 & 3; if the main burner lights, check the wires for

 

 

defects and / or replace wires.

Faulty valve.

-

replace.

 

 

 

Pilot goes out while Gas piping is undersized.

-

turn on all gas appliances and see if pilot flame flutters,

standing; Main burner

diminishes or extinguishes, especially when main burner ig-

is in 'OFF' position.

nites. Monitor supply pressure.

 

-

check if supply piping size is to code. Correct all undersized

piping.

Main burner goes out; pilot stays on.

Pilot flame is not large enough -

turn up pilot flame.

or not engulfing the thermopile. - replace pilot assembly.

 

 

 

Thermopile shorting

-

clean thermopile and thermopile connection to valve.

Remote wall switch wire is too - shorten wire to correct length or wire gauge. long, too much resistance in

the system

Faulty thermostat or switch

- replace

W415-0384 / D / 09.13.05

Page 12 Page 14
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Napoleon Fireplaces GDI-30N, GDI-30P manual Trouble Shooting Guide, Symptom Problem Test Solution
Page 12 Page 14

GDI-30P, GDI-30N specifications

Napoleon Fireplaces has long been recognized for its innovative designs and high-quality heating solutions. Among their impressive lineup, the GDI-30P and GDI-30N gas fireplaces stand out as exceptional choices for those seeking both functionality and aesthetic appeal. These models are particularly popular due to their combination of cutting-edge technology, energy efficiency, and customizable features.

One of the key characteristics of the GDI-30P and GDI-30N is their impressive heat output. With an input of up to 30,000 BTUs, these fireplaces can efficiently warm a variety of spaces, making them suitable for homes of various sizes. This high efficiency not only ensures comfort but also reduces energy costs, making them an economical choice for homeowners.

Both units feature a direct venting system, which allows for safe and efficient operation. The direct vent technology ensures that combustion gases are expelled outside the home, while drawing in fresh air for combustion. This system greatly increases safety, as it prevents harmful gases from entering living spaces.

Aesthetically, the GDI-30P and GDI-30N embrace a modern design with clean lines and a large viewing area. The expansive glass front creates an inviting atmosphere, allowing homeowners to enjoy the mesmerizing flames from multiple angles. The units come with various media options, including traditional logs and contemporary glass, allowing for personalization to match any home décor.

Another important aspect of these fireplaces is their advanced control system. Users can easily adjust the flame height and heat output with a remote control or wall switch, providing convenience at their fingertips. The units also incorporate Napoleon’s proprietary electronic ignition system, which ensures reliable start-up and consistent performance.

In terms of building and safety features, both models are designed with a robust construction that ensures longevity. They come equipped with a safety screen, which minimizes the risk of accidental contact with the hot surface. Additionally, their zero-clearance design allows for versatile installation options, including direct installation into existing structures.

Overall, Napoleon Fireplaces GDI-30P and GDI-30N models combine comfort, safety, and contemporary design. With their efficient heating capabilities, customizable aesthetics, and advanced technologies, they offer a fantastic solution for anyone looking to enhance their home with the warmth and ambiance of a gas fireplace.
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