Napoleon Fireplaces OS10-3 manual Trouble Shooting

Models: OS10-3

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Document n° 1092-1 EN ~ 04/02/2002

TROUBLE SHOOTING

 

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

 

 

 

Flames extinguish during lighting.

Very cold chimney. No draft established

- leave door ajar until fire has caught.

 

 

- check air supply in the room

Fire extinguishes once firestarter has

Fuel tank is empty

- fill tank

burnt off.

Fuel valve is closed.

-open valve

 

 

Main carburetor float not engaging.

- de-press the safety lever

 

 

 

 

Control knob is set on “0"

- adjust control knob to ”1"

 

 

 

Fire extinguishes during use.

Fuel tank is empty.

- fill tank

 

 

 

 

Insufficiant draft

- call your installer

 

 

 

Flame is excessely large, smokey and

Fuel adjustment made too quickly.

- return control knob to “1"; wait for

sooty.

 

normal combustion. (catalyser should

 

 

glow red) Wait 5 to 15 minutes between

 

 

each adjustment.

 

 

 

Stove burns noisily, extinguishes and

Burner contains excess fuel

- adjust to lower setting. If problem

relights itself.

 

persists call your installer.

 

 

 

 

Insufficient fuel

- check that the de-scaler, the

 

 

carburetor filter and burner pot are

 

 

cleaned.

 

 

 

Fire smokes.Soot build up noticed.

Insufficient air supply.

- increase fresh air supply (open door,

Flame imbalance

 

window; add make up air supply)

 

 

 

 

Downdraft or blockage in chimney

- Check Chimney for Soot build up.

 

 

clean if necessary.

 

 

- ensure chimney height is sufficient

 

 

and cap is not affected by any nearby

 

 

obstructions.

 

 

- room is in negative pressure. Increase

 

 

fresh air supply. Check draft with draft

 

 

meter and adjust if not to requirements.

 

 

See page .

 

Oil flow is too low on 1 setting.

- adjust low flow rate while control is set

 

 

on “1", call your installer.

 

 

 

 

Stove is not level. Flame imbalance.

Check level. Adjust if necessary.

 

 

 

 

Catalyser not centered. Uneven fuel

Center catalyser assembly

 

distribution resulting in secondary air

 

 

shortage.

 

 

 

 

Insufficient fuel

The draft regulator is blocked in open position

-check that the de-scaler, the carburetor filter and burner pot are cleaned.

-unlock the draft regulator.

-check the regulator adjustment (p. 10)

and refit, if necessary.

Coke build up noticed.

Excessive air supply.

- adjust draft.

1092-1 EN ~ 04/02/2002

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Napoleon Fireplaces OS10-3 manual Trouble Shooting