Technical Support Form
Photocopy this form and update it each time you make changes to your software or hardware, and use
the completed copy of this form as a reference for your current configuration. Completing this form
accurately before contacting National Instruments for technical support helps our applications
engineers answer your questions more efficiently.
If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.
Name______________________ ____________________________________________________
Company______________________ _________________________________________________
Address ________________________________________________________________________
_______________________________________________________________________________
Fax ( ___ )___________________ Phone ( ___ ) _______________________________________
Computer brand ________________ Model ________________ Processor___________________
Operating system (include version number) ____________________________________________
Clock speed ______MHz RAM _____MB Display adapter __________________________
Mouse ___yes ___no Other adapters installed _______________________________________
Hard disk capacity _____MB Brand _____________________________________________
Instruments used _________________________________________________________________
_______________________________________________________________________________
National Instruments hardware product model__________ Revision ______________________
Configuration ___________________________________________________________________
National Instruments software product____________________ ________ Version ____________
Configuration ___________________________________________________________________
The problem is: __________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
List any error messages: ___________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
The following steps reproduce the problem:____________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
Click here to comment on this document via the
National Instruments website at
www.natinst.com/documentation/daq