Chapter 6: Hardware Service 6-3

 

 

Symptom

Probable Cause

Solution

 

 

 

 

 

Speaker not working

Speaker harness not connected

Connect speaker harness to

 

 

 

DynaKey Controller Board.

 

 

 

 

 

MSR not working

MSR card not oriented properly

Ensure that magnetic stripe on

 

 

 

card is up when swiped.

 

 

 

 

 

 

MSR harness loose or broken

Ensure that the MSR harness

 

 

 

is securely fastened to the

 

 

 

DynaKey Controller Board,

 

 

 

and that none of the wires

 

 

 

have pulled loose from the

 

 

 

connector.

 

 

 

 

 

Scanner not working

Scanner not powered

Possible shorted condition.

 

 

 

Power for USB devices is

 

 

 

controlled by a USB

 

 

 

distribution switch.

 

 

 

 

 

LCD Dim/Contrast

Unit is cold

Wait 15 minutes for unit to

 

too Light or Dark

 

reach operating temperature

 

 

 

before measuring brightness

 

 

 

or contrast. Do not expose the

 

 

 

unit to operating temperatures

 

 

 

below 5 degrees C.

 

 

 

 

 

 

Unit is in direct sunlight

For best display quality, keep

 

 

 

the unit out of direct sunlight

 

 

 

or other bright light sources.

 

 

 

 

 

Lines in LCD Display

Internal LCD harness loose

Re-seat the LCD harness at the

 

 

 

DynaKey Controller Board

 

 

 

and LCD ends.

 

 

 

 

 

 

Bent pin in external LCD cable

Check both ends of the LCD

 

 

 

cable for bent pins. Fix or

 

 

 

replace cable.

 

 

 

 

 

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NCR 5953 manual Symptom Probable Cause Solution

5953 specifications

The NCR 5953 is a highly advanced ATM (Automated Teller Machine) developed by NCR Corporation, a global leader in banking technology solutions. This machine is designed to enhance customer experience while ensuring high levels of security and efficiency in financial transactions. The NCR 5953 combines state-of-the-art technology with a user-friendly interface to cater to the evolving needs of customers and banks alike.

One of the main features of the NCR 5953 is its sleek and modern design, which not only makes it visually appealing but also maximizes space efficiency. The machine is equipped with an intuitive touchscreen display, allowing users to navigate easily through various banking services, such as cash withdrawals, deposits, and account inquiries. This interface supports multiple languages, making it accessible to a diverse customer base.

The NCR 5953 boasts advanced cash handling capabilities, including high-speed cash dispensing and recycling. This reduces the likelihood of jams and ensures that customers receive their cash without unnecessary delays. Additionally, the machine's multi-denomination cash handling feature allows for greater flexibility, giving banks the capability to offer customers personalized withdrawal amounts and improving the overall service experience.

Security is a paramount concern in ATM operations, and the NCR 5953 addresses this with a range of robust features. It incorporates encrypted PIN pads and card readers that adhere to the latest security standards to prevent fraud and protect sensitive customer information. Furthermore, the machine employs advanced surveillance options, including high-definition cameras that monitor transactions in real-time.

Connectivity is another critical aspect of the NCR 5953, as it supports both traditional and modern communication technologies. It is compatible with various networks, including EMV (Europay, MasterCard, and Visa) and NFC (Near Field Communication), enabling secure contactless transactions. This flexibility allows financial institutions to integrate the ATM seamlessly into their existing infrastructure.

Moreover, the NCR 5953 is equipped with remote management and monitoring capabilities, allowing banks to keep track of machine performance, cash levels, and system diagnostics. This contributes to decreased downtime and enhanced operational efficiency, as maintenance can be scheduled proactively.

In conclusion, the NCR 5953 represents a significant advancement in ATM technology, combining user-friendly features, robust security, and versatile connectivity. Its innovative design and superior cash handling capabilities make it an ideal choice for banks looking to improve customer service and streamline operations. With the NCR 5953, financial institutions can meet the demands of modern banking while ensuring a secure and efficient experience for their customers.