Chapter 6: Diagnostics Specification

6-5

Menu Flow

The 5992 Diagnostics Menu allows for 16 individual tests to be performed. These tests display in the following sequence:

1.KEYPAD TEST: Verifies that each key on the keypad is functioning properly.

2.DISPLAY TEST: Tests the 5992 display screen checking that all displayable characters can display and that each pixel is functioning properly.

3.MSR TEST: The MSR diagnostics test the 5992 Magnetic Stripe Reader, checking that track 1, track 2, and track 3 (if installed), is reading properly.

4.IBM 46xx TEST: Tests the 5992 communication parameters using the RS485 IBM 4680 Feature C protocol.

5.HOST RS232 TEST: Sets the 5992 Baud Rate, Parity, Data Bits, and tests the host communication port.

6.AUX1A RS232 TEST: Sets the 5992 Baud Rate, Parity, Data Bits, and tests the AUX1A communication port.

7.AUX1B RS232 TEST: Sets the 5992 Baud Rate, Parity, Data Bits, and tests the AUX1B communication port.

8.SRAM TEST: Runs a read and write test on the RAM chip.

9.ENCRYPTION TEST: Tests the Security Module encryption (Master Session or DUKPT) with an internally defined account number and PIN.

10.OS VERSION: Displays the current software OS version number.

11.LIBRARY VERSION: Displays the current software library version number.

12.SECURITY VERSION: Displays the current software security version number.

13.CALIBRATE: Recalibrates the digitizer by making the digitizer’s coordinates match the LCD’s.

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NCR NCR 5992 manual Menu Flow

NCR 5992 specifications

The NCR 5992 is an advanced point-of-sale (POS) terminal designed to enhance the efficiency and accuracy of retail and hospitality operations. This model stands out due to its powerful features and robust technology, making it a popular choice for businesses looking to streamline their transactions.

One of the key features of the NCR 5992 is its high-performance processing power. Equipped with an Intel processor, it delivers fast transaction speeds, enabling quicker service for customers and reducing wait times. This is particularly beneficial in high-traffic environments where efficiency is paramount. The terminal also supports a wide array of transaction types, including traditional card swipes, contactless payments, and mobile wallet transactions, ensuring a flexible payment experience for customers.

The NCR 5992 boasts a sleek, ergonomic design that fits seamlessly into any retail environment. Its compact size allows for easy integration into existing setups without occupying excessive space. The terminal features a high-resolution touchscreen display, providing an intuitive user interface that simplifies operations for staff. The screen is designed to resist scratches and wear, ensuring durability over time.

Another notable characteristic of the NCR 5992 is its extensive connectivity options. It supports various communication protocols, including Ethernet, USB, and wireless connectivity, allowing for easy integration with existing inventory and accounting systems. This versatility ensures that businesses can maintain their preferred systems while leveraging the advanced capabilities of the NCR 5992.

In terms of security, the NCR 5992 incorporates robust protection measures to safeguard sensitive customer data. It supports PCI compliance standards and features encrypted payment processing, minimizing the risk of data breaches. This focus on security not only protects customer information but also helps businesses build trust with their clientele.

The NCR 5992 is also designed for adaptability. With support for multiple operating systems, businesses can choose the software that best fits their needs. Additionally, the terminal can be customized with various peripherals such as printers, cash drawers, and barcode scanners, allowing for a tailored POS solution that meets specific operational demands.

In summary, the NCR 5992 is a feature-rich POS terminal that stands out for its powerful processing capabilities, flexible payment options, and robust security measures. Its user-friendly design and extensive connectivity make it an ideal solution for modern retail and hospitality environments, helping businesses enhance their operations and improve customer service.