Frequently asked questions

Issue

Possible fault

Solution

Glasses are

Detergent ingredients have

Use a different detergent.

discolored and the

been deposited on the

 

film cannot be wiped

glassware.

 

off.

 

 

Glasses are dull and

Glasses are not

There is no remedy. Only

discolored, film

dishwasher safe.

wash dishwasher safe

cannot be wiped off.

 

glasses in the dishwasher.

Tea or lipstick stains

The wash temperature of

Select the "Economy" or

have not been

the selected program was

"Sani Wash" program.

completely removed.

too low.

 

 

The detergent has a low

Use a different detergent.

 

bleaching effect.

 

Plastics are

Natural dyes e.g. from

Use more detergent, see

discolored.

vegetables may be the

"Adding detergent".

 

cause. Not enough

Discoloration is permanent.

 

detergent was used to

 

 

break down natural dyes.

 

There are rust stains

The affected items are not

There is no remedy. Only

on cutlery.

corrosion resistant.

wash dishwasher safe

 

 

cutlery in the dishwasher.

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NEC G 2180 Issue Possible fault Solution Glasses are, Discolored, Film cannot be wiped, Off Glasses are dull, Plastics are