FARGO electronic C16 service manual Resolving the Blank Output issues, Select Document Defaults

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Resolving the Blank Output issues

Symptom: A card is ejected blank (that should be printed).

Step	Procedure
1	Run a Self-Test.
	a.	Clear any Card jams.
	b.	Unplug the power from the Printer.
	c.	While holding down the Pause/Resume button, reapply power. (Note: A
		self-test card will be printed.)
2	Look for an image on the Ribbon.
	a.	Open the top cover after a Self-Test has been run.
	b.	Remove the Print Ribbon from the Printer.
	c.	Visually inspect the set of panels (that were last used by the Printer).
		• If an image is noticeable on the used ribbon, continue to step 3.
		• If an image is not noticeable on the used ribbon, continue to step 4.
3	Adjust the placement.
	a.	Reset the Printer to clear any Error Messages by removing the power and
		reapplying it.
	b.	Open the Printer Control Panel from the Computer.
		• If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon
		and select Properties.
		• If using Windows NT 4.0, right click on the C11_C16 Card Printer and
		select Document Defaults.
		• If using Windows 2000/XP, right click on the C11_C16 Card Printer and
		select Printing Preferences.
	c.	Click the Calibrate tab.
	d.	Click on the Settings button.
	e.	Adjust the Image Placement setting by +5.
	f.	Click on the OK button.
	g.	Print a Self-Test.
	h.	After adjusting the Image Placement, if a white border appears on the card,
		adjust the image placement back toward its original value in increments of 2
		until the white edge is gone.
		Continued on the next page

Persona￿ C16 Card Printer Service Manual (Rev. 5.0) 32