FARGO electronic C16 service manual Print Process Errors, Resolving a Headlift Error

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Print Process Errors

Resolving a Headlift Error

Symptom: The Printhead continuously cycles or does not cycle at all.

Step	Procedure
1	Cycle the Headlift Motor.
	a.	Press both buttons on the front control panel.
	b.	Verify that the Headlift Motor turns.
		• If the Motor does not turn, continue to Step 2.
2	Test the Headlift Motor.
	a.	Unplug the Printer.
	b.	Remove the back cover.
	c.	Disconnect the Headlift Motor from the Main Board.
	d.	Connect a 9-volt battery to the Head Motor.
		• If the Motor does not turn, replace it. See the Replacing the Headlift
		Motor Assembly (830143) in Section 5, page 170.
		• If the Motor does turn, continue to Step 3.
3	Test the Headlift Sensor.
	a.	Remove the back cover.
	b.	Attach the positive lead from a Digital Voltmeter to Pin 1 of J6. Attach the
		negative lead to the Pin 3 of J6.
		• If open, the Sensor should read 0.17 to 0.9 VDC.
		• If closed, the Sensor should read 4.9 to 5.5 VDC.
	c.	Replace the Sensor if the voltages do not read correctly. See the Replacing
		the Printhead Harness Assembly (830162-00) procedure in Section 5, page
		167.

Persona￿ C16 Card Printer Service Manual (Rev. 5.0) 30