FARGO electronic C16 service manual Resolving the Card Feeding Errors

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Card Feeding Errors

Resolving the Card Feeding Errors

Symptom: Two or more cards feed at the same time or the cards will not feed at all.

Step Procedure

Clean the Input Roller.

Caution: Turn off the Printer and unplug the power cord from the Printer.

a.Remove all cards from the Printer's Card Input Hopper.

b.Get a Cleaning Card from the Printer Cleaning Kit and remove its adhesive backing paper.

c.Insert the Cleaning Card into the card output end of the Printer until the card stops.

Caution: Be sure to insert the card so that the longest end of the card is inserted first with the sticky side facing up.)

d.Press and hold the Printer's Pause/Resume button while applying power to start a self-test. (Note: This will begin feeding the Cleaning Card into the Printer.)

When the Printer errors out, open the top cover and use the Pause/Resume button to remove the cleaning card.

2Adjust the Card Separator Flap.

a.Loosen the two (2) screws located in the Input Hopper.

b.Open the Top Cover and remove the Print Ribbon from the Printer.

•Tighten the adjustment screws on both sides of the Card Separator Flap to raise the card separator.

•Loosen the adjustment screws on both sides of the Card Separator Flap to lower the card separator.

Persona￿ C16 Card Printer Service Manual (Rev. 5.0) 28