Part Number L000311
 Revision Control Date Document Title Number
Restricted USE only
 Manual Description
How to use the manual
 To prevent equipment or media damage, always remove
Safety Messages review carefully
Exposed to static electricity discharges
To prevent equipment or media damage, always wear an
 Parts
Reviewing the C16 Block Diagram
Motors
Sensors
 Step Process
Reviewing the C16 Sequence of Operations
 Reviewing the C16 Sequence of Operations
 Stop
 Reviewing the C16 Boot up Sequence
 Table of Contents
 Printer Adjustments
 Cleaning
 Parts Replacement
 Packing the Card Printer Board Level Diagnostics
 License Number J99032510
Regulatory Compliances
Term Description
File Number E145118
 Agency Listings
 Type Description
Technical Specifications
 2MB RAM
Technical Specifications
 Visual Security Card Stock Part Numbers
Visual Security Solutions Specifications
VeriMarkTM Cards 2-D holographic foil application
Custom HoloMarkTM Cards
 Visual Security Card Stock Tolerances
VeriMarkTM Application Specifications
HoloMarkTM and Custom HoloMarkTM Application Specifications
 Function Description
Functional Specifications
 Pause/Resume
On/Cancel
Printer Components Top Cover to Parallel Interface Card
Components Description
 Printer Components Print Ribbons
Printer Components Centronics-Type Parallel Interface
 Printer Components Resin-Only Print Ribbons
 Printer Components Dye-Sublimation Print Ribbons
Step Procedure
 Printer Components Dye-Sublimation Print Ribbons
Printer Components Dye-Sublimation/Resin Print Ribbons
 Printer Components Blank Cards
 Reviewing the upgraded 81754 PVC Cards
 Card New Printer S/N A320 Old Printer S/N A319 Newer Older
Reviewing the upgraded 81754 PVC Cards
 General Troubleshooting
 Message Cause Solution
Reviewing the TOP Line LCD Error/Status Messages
 Error Message procedure
Reviewing the TOP Line LCD Error/Status Messages
 Both Line LCD Error/Status Messages
 Resolving the Communication Errors
Communications Errors
 Resolving the Communication Errors
 Resolving the Communication Errors
 Resolving the Card Feeding Errors
Card Feeding Errors
 Using the Idler Spring Upgrade Kit
 Resolving a Headlift Error
Print Process Errors
 Resolving the Cover Open Error Message
 Select Printing Preferences
Resolving the Blank Output issues
Select Document Defaults
 Resolving the Blank Output issues
 Resolving a Card Jam Error
Card Jam Errors
 Resolving the Skipping Ribbon Panel issues
Ribbon Errors
 Resolving the Skipping Ribbon Panel issues
 Resolving the Skipping Ribbon Panel issues
 Resolving the Wrong Ribbon error being displayed incorrectly
 Pause/Resume button
Resolving the Ribbon Low Message
 Resolving the Ribbon Error/Out Error Message
 Resolving the Ribbon Breaking issues
 Resolving the Ribbon Breaking issues
 Determine where the ribbon is breaking
 Resolving the Ribbon Breaking issues
 Adjust the Image Placement positively
 Resolving the Mag Verify Error Message
Encoding Errors
 Resolving the Mag Verify Error Message
 Resolving the Printer’s inability to read Encoded Data
 Step Procedure
 Resolving the Pixel Failure problems
Diagnosing Image Problems
 Resolving the Card Surface Debris problems
 Resolving the Incorrect Image Darkness problems
 Resolving the Incorrect Image Darkness problems
 Resolving the Ribbon Wrinkle problems
 Resolving the Ribbon Wrinkle problems
 Resolving the Excessive Resin Printing problems
 Resolving the Excessive Resin Printing problems
 Step
Resolving the Incomplete Resin Printing problems
 Resolving the Image Placement problems
 Resolving the Image Placement problems
 This is Graphic a This is Graphic B
 Resolving the Poor Image Quality problems
 Running the Standard Self Test Print
Running the Self Test
 Using the DIP Switch Self-test
 Diagnostic modes
Setting the DIP Switch Settings
 Running the 15-Shade Self Test
 Reviewing the Pin Assignments
Interfacing Information
 Reviewing the Centronics Parallel Pin Assignments
 Reviewing the Centronics Parallel Pin Assignments
 Reviewing the Centronics Parallel Pin Assignments
 Reviewing the Printer Timing Diagram
 Interval Description Minimum Value
Reviewing the Printer Timing
 Printer Adjustments
 Adjusting for CR-79 Adhesive Back Cards
 Adjusting for CR-79 Adhesive Back Cards
 Adjusting for CR-79 Adhesive Back Cards
 Steps Procedure
Adjusting the Magnetic Encoding Head
 C16 Print Driver Options Using the Settings dialog box
 Using the Image Placement option
Using the Image Darkness option
 Front of Printer
 Rear of Printer
Using the Print Length option
 Using the Magnetic Offset option
 Direction card travels through printer
Using the Magnetic Offset option
 Adjusting the Card Size Option
Using the Card tab
 Adjusting the Orientation Option
 Step Description
Using the Copies Option
Using the Test Print Button
 Using the About Button
 Adjusting the Ribbon Type option
Using the Device Options tab
 Adjusting the Color matching option
 Adjusting for the Resin Dither
 Using the Rotate Image 180 Degrees option
 Using the Buffer Single Card option
 Using the Disable Printing option
 Using the Pause for Low Ribbon option
 Using the Image Color tab
 Using the Resin Heat K option
 Using the Color matching option and Default button
 Using the Calibrate tab
 Using the Image Position Controls
 Using Image Position controls
 Using the Sensors Button
 Using the Settings Button
 Using the Magnetic Encoding tab
 Using the Magnetic Track Selection radio buttons
 Using the Magnetic Track Selection radio buttons
 Using the Magnetic Track Options radio buttons
 Using the Character Size radio buttons
Using the Bit Density radio buttons
 Reviewing the Enable MLE Support checkbox
 Using the Ascii Offset radio buttons
 Using the Character Parity radio buttons
Using the LRC Generation radio buttons
 Using the Verification radio buttons and Retries selection
 Using the Shift Data Left checkbox
 Reviewing the ISO Track Locations
 Entering the Track Information
Sending the Track Information
 Reviewing the Track Data Note
Reviewing Tracks 1, 2 and 3 in table format
 Reviewing the Ascii Code and Character Table
 Using the Overlay/Print Area tab
 Using the Overlay/Print Area dropdown menu
 Using the Overlay/Print Area
 Using the Defined Area Option
 Karen Atkins
Using the Defined Area Option
 122
 =1.3 Y=0.3
Access Level-2 ID#
 124
 Using Security Options Visual Security Solutions
 Selecting Orientation Landscape under Card tab
 Selecting the Visual Security Solutions dropdown menu a to D
 Selecting Orientation Portfolio under Card tab
 Selecting the Visual Security Solutions dropdown menu E to H
 Selecting the VeriMark radio button
 Selecting the HoloMark radio button
 132
 133
 Using the K Panel Resin tab
 Selecting from the Print All Black With K Panel options
 Selecting the Full Card option
 Selecting the Defined Areas option
 Selecting the Undefined Areas option
 Selecting the Defined Areas function
 Selecting the Defined Areas function
172355
 141
 142
 172355
 144
 145
 146
 Selecting the Print YMC under K and Print K Only options
 Cleaning
 Using the Required Supplies
 Cleaning the Printhead
Cleaning Procedures
 Cleaning the Card Feed and Cleaning Rollers
 Cleaning the Card Feed and Cleaning Rollers
 Cleaning the Platen Roller
 Cleaning the Printers Interior
Cleaning the Printers Exterior
 To prevent equipment or media damage , take jewelry off
To prevent equipment or media damage , always wear an
To prevent equipment or media damage , always remove
 Reviewing the Front Cover Components
Reviewing the Printer Components
 Reviewing the Back End Components
 Reviewing the Rear Side plate Components
 Reviewing the Print Board Components
 Reviewing the Print Area Components
 Main Print Board A000281 Location
Reviewing the Power Board Connections
Power Board A000284
Reviewing the Main Print Board Connections
 Replacing the Top Cover D810044
Estimated Repair Time 5 minutes Steps Procedure
Cover Removal
Replacing the Rear Cover D810054
 Replacing the Front Cover D810001
 Replacing the Print Circuit Board D810059
Board, Interface and Printhead Replacements
Estimated Repair Time 30 minutes Steps Procedure
 Estimated Repair Time 20 minutes Steps Procedure
Replacing the Power Circuit Board A000284
 Refer to Drawing
Replacing the Printhead Assembly
Estimated Repair Time 10 minutes Steps Procedure
 Replacing the Printhead Harness Assembly
 Replacing the Printhead Harness Assembly
 Replacing the Front Panel Board Assembly A000265
 Estimated Repair Time 15 minutes Steps Procedures
Motor and Mag Head Replacements
Replacing the Headlift Motor Assembly
 Replacing the Card Feed Motor Assembly
 Replacing the Ribbon Drive Motor Assembly
 Replacing the Stepper Motor assembly
 174
 Turn the Printer upside down
 Place the Printer on the input end
 Estimated Repair Time 20 minutes Steps Procedures
Sensor Replacement
Replacing the Card Sensor Assembly
 Replacing the Upper Ribbon Sensor Assembly
 Replacing the Upper Ribbon Sensor Assembly
 Replacing the Encoder Wheel Sensor Assembly
 Refer to Drawing D810024
Replacing the Lid Sensor Assembly
 Estimated Repair Time 30 minutes Steps Procedures
Replacing the Ribbon ID Sensor Board Assembly
 Steps Procedures
Replacing the Ribbon ID Sensor Board Assembly
 Replacing the Lower Ribbon Sensor Assembly C16
 Refer to Drawing D810025
Roller Replacement
Estimated Repair Time 40 minutes Steps Procedure
Replacing the Platen Roller D830023
 Replacing the Platen Roller D830023
 Replacing the Card Feed Roller D830058 Center
 Replacing the Card Feed Roller D830058 Center
 Replacing the Card Feed Roller D830058 Left
 Replacing the Card Feed Roller D830058 Left
 Replacing the Hopper Card Feed Roller D830024
 Replacing the Card Feed Roller D830024
 Description Quantity Part Number
Refer to Drawing D880153
 Technician Review Required Tools for both procedures
 Technician Review Removal and Replacement Procedure No
 Follow these steps to install the new parts
 197
 Use
 Away from the Magnetic Encoder
 Technician Review Photos related to Procedures No and No
 201
 202
 203
 Packing the Card Printer
 Board Level Diagnostics
 Resolving the Dram Memory Error
Board Errors
Sensor Testing
Resolving the EE Memory Error
 Motor Location Pin
Reviewing the Motor Voltages when active
Reviewing the Sensor Location and Voltages
Sensor Location Pin Low Range VDC High Range VDC
 Firmware Upgrades
 Contacting Fargo Technical Support
Fargo Technical Support
 Reviewing Example No Serial Number A1280224
Finding out when a Fargo Card Printer was manufactured
Reading the Serial Numbers on a Fargo printer
Reviewing Example No Serial Number
 Reviewing the C16 Spare Parts List
 Compond
 C16 LCD
 IC Eprom Eprom ID C16
 HI CO
 216
 217
 218
 Term Definition
Glossary of Terms
 Glossary of Terms
 221
 222
 223
 Eeprom
 225
 226
 227
 ISO
 229
 230
 231
 PET
 PVC
 RGB
 235
 TAC
 237
 YMC
 Index
 Copies
 For Print and Overlay, 119 formatting magnetic string
 Panel Resin option
 None None or Monitor option
 Print YMC Under K option, 147 printable area
 Running Self Test #12
 Yellow, Magenta and Cyan
 Appendix a Engineering Drawings Appendix B Technical Updates
Page